Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13672 reviews
Overall Rating
4.93/5.0 rating based on 13672 reviews
4.93/5.0 rating based on 13672 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,755 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Fantastic experience. The team has now helped us with two loans and each time it couldn't have went smoother. Highly recommend using their services. Super responsive and knowledgeable across the board.
Dallas Ramsden .
June 22, 2026
With Loan Officer Jake Schoemann – Novus Home Mortgage
everyone is very helpful. they keep checking in with us to make sure we are up to date with the latest information.
John D S.
WOODRUFF, WI
June 22, 2026
With Loan Officer Dee Cayo
Jennifer is excellent to work with. Timely and clear responses. Always happy to answer questions.
Yalanda L.
MILWAUKEE, WI
June 22, 2026
With Loan Officer Jennifer Van Valzah
I have now worked with the Schoemann team twice, first time since they are under Novus. Jake, Megan, and Billy are absolutely fantastic. Their communication is top tier, service is excellent, and they made the entire process understandable for us. I will be working with them again.
Ethan Gebert .
June 22, 2026
With Loan Officer Jake Schoemann – Novus Home Mortgage
Teresa was always there if I had any questions. She also explained everything through the process of it all. With this being my first home she made it a wonderful experience.
Daylin B.
MANAWA, WI
June 22, 2026
With Branch Manager Teresa Nelson
From the initial conversation, expectations were made clear and information provided with what the next steps were. This made for a seamless process.
Yan P.
MERIDEN, CT
June 22, 2026
With Branch Manager & Mortgage Consultant Scott Beckwith
Julie's demeanor and responsiveness. She took the time to discuss the transaction, making sure I understood all the details. She made the experience less daunting and was wonderful to work with. I would recommend her any time!
Connie R.
MILWAUKEE, WI
June 22, 2026
With Regional Manager Julie Zielinski
As a first-time homebuyer, I honestly couldn't have asked for a better broker than Teresa Nelson. Buying a home felt like a huge step, and there were so many moving pieces that I didn't fully understand at first. Teresa was there every step of the way, patiently guiding me through the process and making sure I felt confident in every decision I made. What stood out most to me was how incredibly knowledgeable she is when it comes to the financial side of homeownership. Teresa didn't just help me get from point A to point B, she gave me the entire toolbox. She took the time to explain loan options, down payment strategies, monthly costs, equity, and the long-term financial picture of owning a home. Because of her, I gained the knowledge and confidence to build a strong financial future. As someone who values learning and making informed decisions, I truly appreciated how transparent, responsive, and supportive she was throughout the entire journey. She celebrated the exciting moments with me, helped me navigate the stressful ones, and always made me feel like she had my best interests at heart. If you're looking for someone who is smart, attentive, trustworthy, and genuinely cares about her clients, I cannot recommend Teresa enough. This whole experience was 11/10 amazing! ⭐⭐⭐⭐⭐
Kayla W.
ALMOND, WI
June 22, 2026
With Branch Manager Teresa Nelson




