Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13712 reviews
Overall Rating
4.93/5.0 rating based on 13712 reviews
4.93/5.0 rating based on 13712 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,712 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Very smooth and transparent process. Closed fast
Clifford J K.
GENEVA, OH
June 27, 2026
With Area Manager Jesse DeJacimo
Let me just start by saying THANK YOU to the entire team of Novus. You guys helped me in a major way. They are very helpful in helping me start my new journey of becoming a new homeowner. They always kept me in the loop, answered back in a timely manner. I never felt any negative vibes you guys are awsome and I forever thankful 💛 THANK YOU !! I HIGHLY RECOMMEND 10/1
Dijon W.
YOUNGSTOWN, OH
June 27, 2026
With Area Manager Jesse DeJacimo
Its was great
Shawnthon P.
FORT PAYNE, AL
June 27, 2026
With Branch Manager Luke Willmon
Dee was very friendly and professional. She answered questions in a timely and thoughtful manner. She clearly articulated her needs for the process and encouraged us all along the way.
William F S.
SANIBEL, FL
June 27, 2026
With Loan Officer Dee Cayo
As a first time buyer, David was awesome and assured that every question was answered in a timely manner. His professionalism and promptness meant everything for me with this process. He made buying like a walk in the park, after having a bad experience with another company. I would strongly encourage anyone in the area that maybe looking to purchase to contact him. Great team to work with and no delays or lapse in communication. David and his team rocked with a quick closing.
Shelita D W.
Mineral, VA
June 27, 2026
With Loan Officer David Boatright
Ronda was Fantastic. She was extremely knowledgeable, always helpful, and very patient with me.
Dustin L.
MESHOPPEN, PA
June 27, 2026
With Branch Manager Ronda Bouse
Everyone Within The Company Was Great! Was There By My Side Every Step Of The Way! Highly Recommend!
Shamyra Paige H.
PALMETTO, FL
June 27, 2026
With Branch Manager Yvette Clermont
Ever one was nices and helped full
Charles K.
BERLIN CENTER, OH
June 27, 2026
With Area Manager Jesse DeJacimo
Reaching our goal for financing
John D.
Hendersonville, NC
June 27, 2026
With Loan Officer Kayla Tarabay




