Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
10839 reviews
Overall Rating
4.93/5.0 rating based on 10839 reviews
4.93/5.0 rating based on 10839 reviews
Real Stories from Real Owners
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family! KeithKKJKeith
Brett A P.
PLAINVIEW, NY
October 31, 2024
With Branch Operations Manager Keith Radonis
Blaire was a saint during the home buying process! Buying our first home felt overwhelming at times, but she made the entire process feel smooth and manageable from start to finish. She was incredibly patient, responsive, and always willing to explain things in a way that made sense to us. As first-time homebuyers, we had a lot of questions, and she never once made us feel like any question was too small. She was proactive, organized, and truly had our best interest at heart. We always felt informed and supported throughout every step of the process. Her communication was clear, timely, and reassuring which made such a difference during what can be a stressful time. We’re so grateful for her guidance in helping us purchase our first home. We couldn’t have asked for a better loan officer, and we would absolutely recommend her to anyone looking to buy a home.
William Reid P.
Charlotte, NC
March 2, 2026
We cannot say enough about Eric; he was incredibly helpful with great communication and clearly alot of care towards us finding and closing on our first ever home. We had a TON of questions, and he never made us feel bad, was always cheering us on and direct with timely documents, etc. I would give him a 20/10, we were so lucky to have him! He even came to the closing and helped answer MORE questions, really made buying a first home feel as easy as possible and comfortable. So grateful, Eric truly is in his "art" with his career.
Carly Jo H.
River Falls, WI
March 2, 2026
Tom was knowledgeable, friendly, courteous, and prompt.
Varnette M C.
Crown Point, IN
March 2, 2026
Clay did a great job, we previously used Markus Spicer with 2 other home purchases. Markus got us with Clay who made the process substantially easier than the "preferred lender" that was promoted by Smith Douglas Homes.
Matthew K.
Athens, AL
March 2, 2026
With Loan Officer Clay Brown
We had a great refinancing experience.
Jesse A.
Chesterton, IN
March 2, 2026
With Branch Manager Thomas Faille
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Upen and his team got me across the finish line to closing on my home when another lender couldn't. I had a lot of earnest money invested in the deal so Upen saved me from a huge financial loss. I realky really wish I started the process with Novus because it was by far smoothest home purchase I've ever had.
Alicia S J.
Camden, SC
March 2, 2026
10/10 no notes! excellent experience the whole way through!
Jennifer Dianna E.
Concord, NC
March 2, 2026
Communication and responsiveness
KONSTANTINA A.
Bradenton, FL
March 2, 2026
With Branch Manager Chris Galli
Angelo and his team kept us informed every step of the way , Brooke kept us up to date on our tasks , they were great , the entire team made the process so much easier , lots of signatures later , it was all worth it
John R.
Nescopeck, PA
March 2, 2026
Blaire was an absolute saint during this home buying process! Buying our first home felt overwhelming at times, but she made the entire process feel smooth and manageable from start to finish. She was incredibly patient, responsive, and always willing to explain things in a way that made sense to us. As first-time homebuyers, we had a lot of questions, and she never once made us feel like any question was too small. She was proactive, organized, and truly had our best interest at heart. We always felt informed and supported throughout every step of the process. Her communication was clear, timely, and reassuring which made such a difference during what can be a stressful time. We’re so grateful for her guidance in helping us purchase our first home. We couldn’t have asked for a better loan officer, and we would absolutely recommend her to anyone looking to buy a home.
Reid P.
March 2, 2026
all questions were answered and everything got done as soon as it possibly could have.
Brandon E C.
Bedford, OH
March 1, 2026
With Area Manager Jesse DeJacimo
Scott went over and above what he had to do made us feel comfortable from the very start
Betty Anne C.
Clinton, CT
March 1, 2026
With Branch Manager & Mortgage Consultant Scott Beckwith
