Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14626 reviews
Overall Rating
4.93/5.0 rating based on 14626 reviews
4.93/5.0 rating based on 14626 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,697 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Erin was absolutely fantastic throughout the entire home loan process. She made everything incredibly easy to understand, was always quick to respond, and stayed on top of every detail from beginning to closing. Any time I had a question or needed something handled, Erin was there and made sure it got taken care of quickly. Buying a home can be stressful, especially when it comes to financing, but Erin made the process feel smooth and straightforward. I always felt like she was looking out for me and doing everything she could to get the loan across the finish line. Her communication, professionalism, and attention to detail were outstanding. I couldn’t have asked for a better loan officer and would absolutely recommend Erin to anyone buying or refinancing a home. I’ll definitely be using her again in the future. Thank you, Erin, for helping make buying my new home such a great experience!
Preston A.
NORMAN, OK
September 11, 2026
With Senior Loan Officer Erin Waddell
Jennifer is an incredibly knowledgeable, responsive and transparent advisor. She is also supportive and genuinely excited about your home-buying journey. I would recommend her to anyone needing a mortgage advisor!
Lauryn Chesney .
September 11, 2026
With Loan Officer Jennifer Van Valzah – Novus Home Mortgage
Jennifer is extremely knowledgable, transparent, and responsive. She was also personable and has been genuinely excited for our journey in buying our first home.
Keegan C.
MILWAUKEE, WI
September 11, 2026
With Loan Officer Jennifer Van Valzah
David was very responsive and answered all am of our questions.
Christopher C.
MOMENCE, IL
September 11, 2026
With Branch Manager David Milton
100% choose Novus home mortgage.There are not enough words to say on how amazing this team really is. If you have no idea where to start or even the right questions to ask come here. This amazing group of professionals will walk you through every step. You will feel like you are the only client they have Tim and Holly will calm your fears but also make you aware of every next step you will have to take. From how to get your credit up to documents that need to be sent I can't tell you how happy you will be taking the first steps with Novus Mortgage.
tammy morris .
September 11, 2026
With Area Manager Logan Hoffman
Everything made this experience great. From having full communication with Tim and his staff anytime of the day to having clear understanding of the process as we were moving forward. I could not have asked for a better professional and personal team then this. Thank you so much for everything.
Tammy Amanda M.
Black, AL
September 11, 2026
With Branch Manager Tim Watson
Clay is a great person to work with and was helpful and direct to my realtor, as well as the closing agency. Without Clay, this process would have been much less efficient and timely.
Ryne Edward K.
MERIDIANVILLE, AL
September 11, 2026
With Loan Officer Clay Brown




