Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13683 reviews
Overall Rating
4.93/5.0 rating based on 13683 reviews
4.93/5.0 rating based on 13683 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,753 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Highly recommend Hunter! He was extremely knowledgeable and easy to work with.
Nicole B.
June 26, 2026
With Sales Manager Hunter Gilmore – Novus Home Mortgage
We couldn’t have asked more from a loan officer! Erin was the perfect mix of knowledgeable, responsive, professional and caring. It was wonderful having someone in our corner who was always available even though she was working on our deal from 2 time zones away. Erin patiently answered each of our questions and clearly explained every aspect of our contract. She even came up with creative ways for us to navigate details. Our real estate agent was thoroughly impressed with her knowledge and devotion to the process and to her clients. Thank you Erin!
Mother Goose .
June 25, 2026
With Loan Officer Erin Hill
The promptness in answering my multiple questions.
Albert M M.
ROCHESTER, MN
June 25, 2026
With Sales Manager Andy Toth
Jesse was attentive and communicative throughout our first home buyer experience. We had a great relationship throughout the whole process and he was always transparent.
Alexis Marie S.
YOUNGSTOWN, OH
June 25, 2026
With Area Manager Jesse DeJacimo
Sara was very diligent with the loan process and answered all my questions and concerns as quick as possible.
Vicmary H.
Erie, PA
June 25, 2026
With Branch Manager Sara Cipriano
Jonathan made what could have been a stressful process feel straightforward from start to finish. He was always quick to respond, explained everything clearly, and kept me informed every step of the way. As a first-time homebuyer, I had a lot of questions, and he was patient, knowledgeable, and always willing to help. I always felt like he had my best interests in mind. I really appreciate all the work he put in to get us to the closing table, and I’d gladly recommend him to anyone looking for a mortgage.
Michele C.
WARREN, OH
June 25, 2026
With Loan Officer Jonathan Rishel
professionalism, communication, and attention to detail.
Skylar T.
SPRINGFIELD, TN
June 25, 2026
With Branch Manager Jeff Suter
Neda was very helpful and hardworking answering question when we had them
Nathaniel R R.
MANKATO, MN
June 25, 2026
With Loan Officer Neda Ward
Great to work with Joe, he and his team came highly recommended – and rightfully so.
Harrison G.
SARASOTA, FL
June 25, 2026
With Branch Manager / Director of TPO Lending Joe Onofre




