Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12624 reviews
Overall Rating
4.93/5.0 rating based on 12624 reviews
4.93/5.0 rating based on 12624 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,624 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Sara and her team were wonderful to work with. They anticipated my needs and answered my questions very quickly. Five star service!
Edward R.
Sharon, PA
April 24, 2026
With Branch Manager Sara Cipriano
Annie was FANTASTIC! Annie was promt and Communicated frequently throughout the process. Annie made the experince quick and painless. 11/10 GREAT JOB ANNIE, THANK YOU!
Caleb A.
Canfield, OH
April 24, 2026
With Loan Officer Anne Herdman
Tom made the mortgage process very easy for us and was in close communication every step of the way answering any questions we had very thoroughly. Would highly recommend anyone looking to buy a home to go with Tom!
Daniel J S.
LOWELL, IN
April 24, 2026
With Branch Manager Thomas Faille
Great communication. Thanks!
Chase H N.
HELENA, MT
April 24, 2026
With Branch Manager Bill McLeod
As a first time homebuyer, Karl made this process smooth and easy. Any question i had he answered fast, and thoroughly explained what's going on. Would recommend to anyone buying a house, especially first time homebuyers.
Austin L.
MARSHVILLE, NC
April 24, 2026
With Regional Sales Manager Karl Hoeferlin
We love working with Upen. He truly wants to best for his clients.
Carmen D.
Brownsville, TX
April 24, 2026
With Branch Manager Upen Patel
Brian did a great job from start to finish. He has been a pleasure to work with! Couldn't have asked for more knowledgeable person than Brian.
Chad K.
Flint, TX
April 24, 2026
With Loan Officer Brian Bailey
As a first time home buyer, the experience was great as Katy helped with all the questions along the way.
Partho M.
Henderson, NV
April 24, 2026
With Loan Officer Katy Igarta
Kobi is the bees knees At everything she does.
Kristin K.
Piedmont, OK
April 24, 2026
With Loan Officer Kobi King




