Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14563 reviews
Overall Rating
4.93/5.0 rating based on 14563 reviews
4.93/5.0 rating based on 14563 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,647 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Love it so much it's going to be a great home for us!
Yoli
September 8, 2026
With Sales Manager Scott Estlund – Novus Home Mortgage
We had a great experience with Upen in obtaining our new mortgage when other options were not going to work because others said no due to a change in employment. Instead of saying no, he found a path for us to secure the mortgage and we couldn’t be in our new home without his help!
Jessie Nazzaro .
September 7, 2026
With Branch Manager Upen Patel – Novus Home Mortgage
Tessa helped me close on my first home using an FHA Plus loan through Virginia Housing — and I even got cash back at closing, which I wasn't expecting! As a first-time buyer with two little ones, having someone guide me through the process and make it work for my family meant everything. My kids and I now have a safe, stable home to call our own. Highly recommend working with her!
Dustin Vaughn .
September 7, 2026
With Loan Officer Tessa Rider – Novus Home Mortgage
I beleive our realtor got a little too verbally involved. We knew too much info so really not yalls fault. But it is good to get a daily update even if nothing has changed yet.
Helen O.
NASHVILLE, TN
September 7, 2026
With Loan Officer Martez Coleman
After working with another lender, I was told that getting the deal done simply could not be done. I decided to give Brett and his team a chance, and I am SO glad I did! From start to finish, they were professional, transparent, and incredibly knowledgeable. They kept me informed throughout the entire process, clearly explaining the numbers, down payment, and every step along the way. The process was smooth, and they made what could have been a stressful experience feel manageable. Thanks to Brett’s expertise, dedication, and ability to think outside the box, we were able to close the deal and get into our dream home! I am extremely grateful for Brett and his entire team. If you’re looking for a lender who genuinely cares about helping families achieve their homeownership dreams, I highly recommend them!
Jasmine F S.
PANAMA CITY, FL
September 7, 2026
With Branch Manager Brett Cooker
Jeff and his team answered all questions promptly and thoroughly. They were transparent and handled everything so on my end it was smooth. I will recommend Jeff and his team to all my friends looking for a home loan.
Kobe M S.
CHAPEL HILL, TN
September 7, 2026
With Branch Manager Jeff Suter
David alwats always answered our questions promptly and professionally. We appreciate his help and expertise!
Christine H.
BOURBONNAIS, IL
September 7, 2026
With Branch Manager David Milton




