Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14299 reviews
Overall Rating
4.93/5.0 rating based on 14299 reviews
4.93/5.0 rating based on 14299 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,299 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Very helpful and friendly! Definitely made buying my first home easy!
Daniell V.
GIRARD, OH
August 18, 2026
With Area Manager Jesse DeJacimo
Upen was fantastic from the beginning of our journey of starting the loan process with a physician mortgage. He walked us through all of the steps, always responded in a very timely manner and made the process seamless. We will definitely recommend Upen and Novus going forward to our friends who are starting the process to find the right lender. We really appreciated Upen coming to our closing and are so appreciative for his help through this whole process.
Silpa J.
Leesburg, VA
August 18, 2026
With Branch Manager Upen Patel
It was nice working with Erin. She was always available whenever we had any questions, and she always took the time to find an answer for us when she didn't know off the top of her head. Especially for first time home buyers, she made the daunting process a lot more manageable.
fantastic fox .
August 18, 2026
With Loan Officer Erin Hill
We have used Mathew before for our home loans. He does a great job.
Amanda D.
WEST LINN, OR
August 18, 2026
With Sales Manager Matthew Potter
Todd was great throughout the whole process. He was always transparent and there to answer any question or concerns we had.
Christopher Edward G.
NAZARETH, PA
August 18, 2026
With Loan Officer Todd Lakey
Sam Bickle was exceptionally good to deal with. He responded to emails and phone calls promptly, got things done efficiently and was very extremely pleasant to talk with at all times during the process. He represents NOVUS very well.
Barry Douglas W.
Tega Cay, SC
August 18, 2026
With Loan Officer Samuel Bickle
I was treated kindly and fairly. Everyone involved was patient and understanding when I didn't understand something and I believe everyone worked in my best interest
Kathy P.
FLORENCE, KY
August 18, 2026
With Loan Officer Robert Roden
I had a great experience working with angeline on my refinance. She was professional, helpful, and made the entire process smooth and easy. I truly appreciate her excellent service and highly recommend her!
JOHN L.
Easton, PA
August 18, 2026
With Loan Officer Angeline Ortega
Have used, will continue to use in the future. Has always been fantastic to work with.
Daniel H.
CHAMPLIN, MN
August 18, 2026
With Loan Officer Joseph Duran




