Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13696 reviews
Overall Rating
4.93/5.0 rating based on 13696 reviews
4.93/5.0 rating based on 13696 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,773 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Closed on my house without issues, smooth process. I will defenetly be using Ronda and her team in my next purchase. Thank you!!
Pablo C.
June 27, 2026
With Branch Manager Ronda Bouse – Novus Home Mortgage
Working with Carlos Wejebe, was one of the best decisions we made during our home-buying journey. From the very beginning, Carlos, took the time to guide my husband and me, and his knowledge and professionalism gave us confidence every step of the way. Carlos, made sure we were fully prepared for the entire process and was always respectful, kind, helpful, and incredibly efficient. We truly appreciate all of his support and highly recommend him to anyone looking for a trustworthy and knowledgeable lender. Thank you for helping make our dream of homeownership come true! Trabajar con Carlos, fue una de las mejores decisiones que tomamos durante nuestro proceso de compra de vivienda. Desde el primer momento se tomó el tiempo para orientar a mi esposo y a mí, y su conocimiento y profesionalismo nos dieron la confianza que necesitábamos en cada etapa. Se aseguró de que estuviéramos completamente preparados para todo el proceso y siempre fue respetuoso, amable, servicial y muy eficiente. Estamos profundamente agradecidos por todo su apoyo y lo recomendamos con total confianza a cualquier persona que esté buscando un lender confiable y con gran experiencia. ¡Gracias por ayudarnos a hacer realidad el sueño de tener nuestro hogar!
Mabel C.
June 27, 2026
With Loan Officer Carlos Wejebe – Novus Home Mortgage
William was on top of every single detail. He made this process easy and we will use him again because of what a wonderful experience we had.
Jennifer Dawn H.
LORIS, SC
June 26, 2026
With Branch Manager William Roseberry
Keith was exceptional to work with He made the mortgage process easy and explained the process wonderfully I am thankful and appeciated working with Keith
Lillian B.
Ridge, NY
June 26, 2026
With Branch Operations Manager Keith Radonis
Thank you to the team Marco, Ashley, and of course Martha. The process went great. I understood everything, and I appreciated the communication. The customer service was excellent. I’m glad I was able to talk to real people and not a machine.
Norma B.
AURORA, IL
June 26, 2026
With Sales Manager Marco Soriano
Sara was great and was very transparent throughout the process
Tyler T P.
Clark, PA
June 26, 2026
With Branch Manager Sara Cipriano
Thank you Kelly and Leanne for helping make our dream come true!! We appreciate you guys sooo much!
Autumn J J.
MADISON, IN
June 26, 2026
With Loan Officer Kelly Cornett
It was great to have a team that you could trust walk our family through this process. Great customer support and very clear communication.
Antonio F.
CANTON, GA
June 26, 2026
With Branch Manager Bruce Lawing
Terry was very knowledgeable and understanding with the process
Juan P.
HARRISBURG, NC
June 26, 2026
With Sales Manager Terry Whitesell




