Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13911 reviews
Overall Rating
4.93/5.0 rating based on 13911 reviews
4.93/5.0 rating based on 13911 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,907 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Cody made things easy for me to understand. He was always transparent with me about the process and where we were collectively in the process of the loan. He had the best rates we could find. He explained the loan points to me and let me know that it didn't make sense to tack on unnecssary loan fees based on what my wife and I wanted. He also told me about all the tools he had at his disposal to help give me and my wife the loan we wanted at the terms we wanted. Working with Cody was great!!
Jordan R.
CEDAR LAKE, IN
July 8, 2026
With Loan Officer Cody Hoffman
Kayla was absolutely amazing to work with. She is extremely knowledgeable. She ensured I had full comprehension through every step. She provided the best experience. I will recommend to Kayla to everyone I know or meet in their home buying hourney journey!
Lindsey Rose P.
WINCHENDON, MA
July 8, 2026
With Loan Officer Kayla Tarabay
Personable and accurate. Made himself available.
Erik S B.
WAUKESHA, WI
July 8, 2026
With Loan Officer Austin Quartullo
As first time home buyers Terry made the process easy and was very thorough with explaining how the process works. Any time we had a question or concern he was quick to answer. Not only did he educate us but he treated us like his friends and not just another client. Working with Terry was an absolute pleasure.
Courtney H.
CHINA GROVE, NC
July 8, 2026
With Sales Manager Terry Whitesell
communication was great answered all of my questions and concerns within a couple of minutes. It was an overall great experience
Ashley H.
BESSEMER CITY, NC
July 8, 2026
With Regional Sales Manager Karl Hoeferlin
Jesse was awesome at communicating even during holidays and after
Ashena M M.
BEDFORD HEIGHTS, OH
July 8, 2026
With Area Manager Jesse DeJacimo
I know I was a complicated case but you and your team did great! Thanks
Daniel Esteban G.
GASTONIA, NC
July 8, 2026
With Loan Officer Leigh Baker
Everyone was very patient, available and helpful in the whole process.
Christian A W.
WARREN, OH
July 8, 2026
With Area Manager Jesse DeJacimo
Paula was outstanding , the easiest and smoothest part of the whole transactio!
Joshua Vincent L.
MOOSUP, CT
July 7, 2026
With Loan Officer Paula Mezzanotte




