Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13299 reviews
Overall Rating
4.93/5.0 rating based on 13299 reviews
4.93/5.0 rating based on 13299 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,299 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Sara is a wonderful caring person first and foremost and genuinely cares about you and your journey finding a home She goes above and beyond and does it all with her heart
Angela B.
GLENCOE, AL
May 19, 2026
With Loan Officer Sara Kidd
Tom was very easy to work with and was always very responsive. He'd reply to emails or texts right away. We never had to wait for an answer. The Novus portal was easy to use.
Susan J Z.
SUN CITY, AZ
May 19, 2026
With Loan Officer Thomas Slick
Jerry helped me obtain a mortgage for a condo in Guilford, CT, in 2025. He was personable and knowledgeable. He has also helped me resolve some issues with my lender since the closing in November, 2025. I recommend Jerry Buonanno wholeheartedly!
Linda B.
May 19, 2026
With Sales Manager Jerry Buonanno – Novus Home Mortgage
Tim and everyone on his team are very compasionate and knowledgable. They are very good at communicating what is happening throughout the process and made things easy for this first time home buyer!!!
Ida K.
Hanover Twp, PA
May 19, 2026
With Loan Officer Timothy Hoban
Tom was excellent to work with once again! He knows his business well and kept us informed on the status of our loan. Thank you Tom!
Rodney S Z.
SUN CITY, AZ
May 19, 2026
With Loan Officer Thomas Slick
Amber was super responsive and was ready to answer any questions we had. She made the process of buying a house very easy and stress free
Aaron E.
HALEYVILLE, AL
May 19, 2026
With Loan Officer Amber O'Rear
Todd was very quick to respond and made the process seamless.
Matthew D.
Roseto, PA
May 19, 2026
With Loan Officer Todd Lakey
Chris made the process so simple and easy!
Traci M H.
Elk City, OK
May 19, 2026
With Area Sales Lead Chris Barnes
Teresa bent over backwards to make sure we got the house we wanted. She was very thorough and made everything so easy to understand.
Cortni M.
MATTOON, WI
May 19, 2026
With Branch Manager Teresa Nelson




