Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
15149 reviews
Overall Rating
4.93/5.0 rating based on 15149 reviews
4.93/5.0 rating based on 15149 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
15,149 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
We came in needed help since our other appraisal came in low. He made us a priority and had everything done and ready to go for us in just 9 days. Any questions that i had he answered quickly and made this journey so easy for us. I will be recommeding him to everyone i know looking for a morgtage loan .
Danielle H.
YOUNGSTOWN, OH
October 28, 2026
With Area Manager Jesse DeJacimo
Charles was amazing, he answered every question I had and kept me informed throughout the entire process.
Emaley H.
HUBBARD, OH
October 28, 2026
With Loan Officer Charles Rogers
Hello Billy I cannot express enough gratitude for the outstanding service and dedication I received throughout my mortgage process. From the very beginning to the very end, you stood by me through every obstacle, challenge, and unexpected turn. The process was not always easy, but your patience, professionalism, knowledge, and commitment never wavered. You went above and beyond to guide me through the ups and downs, answer my questions, provide reassurance when things became difficult, and continue working toward a positive outcome. Your communication, persistence, and genuine concern made a stressful process much more manageable. What truly sets you apart is that you did not give up when things became challenging. You remained committed, supportive, and determined to help me every step of the way. That level of dedication speaks volumes about your character and professionalism. I wholeheartedly recommend you to anyone looking for a mortgage professional who genuinely cares about their clients and is willing to go the extra mile. Thank you for your hard work, patience, and unwavering support. You made a lasting impression, and I am truly grateful to have had you on my side throughout this journey. You are a true asset to your company, and you deserve to be recognized for the exceptional service you provide!
Joyce E R.
HOUSTON, TX
October 28, 2026
With Sales Manager Billy Holloway
You guys did awesome very happy
Brittany M S.
Hubbard, OH
October 28, 2026
With Area Manager Jesse DeJacimo
Patrick is amazing!! I’ll use him again! Highly recommended!
Cynthia Stephens .
October 28, 2026
With Producing Area Manager Patrick Chicklinski
Keith is amazing to work with. I had an Excellent experience from start to finish! Professional, knowledgeable, and incredibly responsive throughout the entire mortgage process. Made everything easy to understand, answered all my questions, and went above and beyond to ensure a smooth experience. Highly recommend to anyone looking for a trustworthy and reliable mortgage broker!
Elke Mirabella .
October 28, 2026
With Branch Operations Manager Keith Radonis
Austin goes above and beyond for his clients. It was truly an amazing experience working with him and novus in general. He made me feel taken care of at all times andI always answered my questions with great detail. If you think you can't buy a house or questioning if it's possible, Austin and his team will make your dreams a reality. I recommend him and his team to absolutely anyone. Can't truly say enough good things about Novus and Austin.
Addison R P.
LE SUEUR, MN
October 27, 2026
With Loan Officer Austin Quartullo




