Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14083 reviews
Overall Rating
4.93/5.0 rating based on 14083 reviews
4.93/5.0 rating based on 14083 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,113 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Ariel was friendly and professional. Always answered our questions quickly. We had a great loan experience. Thank you!
Rayna C.
PLANO, TX
July 27, 2026
With Loan Officer/Team Lead Ariel Carballo
Charles is very friendly snd and easy to work with and always askigif there's anything else you need or if theres any wuestions questions he can answer just give him a call! Kept me informed every step of the way!
Jesse Chatham W.
BERLIN CENTER, OH
July 27, 2026
With Loan Officer Charles Rogers
Working with Craig was made this whole process of buying a home smooth and we really appreciated all his hard work and excellent communication. Top notch service !
Lisa W.
LAKE HAVASU CITY, AZ
July 27, 2026
With Branch Manager Craig Warner
Dianne supported my partner and I throughout the entire homebuying process. She always addressed our concerns and took her time to explain things to us in a way that made sense to us. She is so kind and knowledgeable and made this process as easy as possible for us. I will be recommending her to anyone I know who is looking to buy a home!
Alisha B.
Islip Terrace, NY
July 27, 2026
With Loan Officer Dianne Goodwin
Trace answered all my questions pretty quickly and everything was explained well. He was very nice and pleasant to talk with. I appreciated the fact that I never felt rushed or that he didn't have time to talk to me. The whole experience was extremely positive and I was very happy with the level of service I recieved. Thank you
Kandee M.
BOYCEVILLE, WI
July 27, 2026
With Loan Officer Trace Hawthorne
All the services was really good and the people in the office always was able to help us
Eduardo D.
MARSHFIELD, WI
July 27, 2026
With Branch Manager Jordan Leonhard
Everything went smoothly and in a timely manner.
Daniel P.
VALPARAISO, IN
July 27, 2026
With Branch Manager Thomas Faille
Overall, we had a wonderful experience with Kayla, she kept us in the loop the whole process through. She was very responsive to everything we requested more information on and she was diligent about getting us approved. Having everything be digital allowed for us to be able to review in real time the process and sign paperwork. This was a much easier process than our previous house purchase. Overall, I would certainly use her again for any future needs.
Monique Coulson .
July 27, 2026
With Loan Officer Kayla Tarabay – Novus Home Mortgage




