Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13652 reviews
Overall Rating
4.93/5.0 rating based on 13652 reviews
4.93/5.0 rating based on 13652 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,596 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Working with everyone here which was a huge help answered all my questions. They were super reliable any time of the day if/when need.
Joseph S.
SCRANTON, PA
June 16, 2026
With Branch Manager Angelo Ambrosecchia
Excellent communication and very timely handling of our mortgage. Pan is a rockstar, as well as the rest of the team.
Bethany East .
June 16, 2026
With Loan Officer:
Pam is a Rockstar. She made the entire process as pain free as possible by clearly communicating exactactly what was needed. She helped us with W2 and 1099 income that was all over the place. She also made herself available to explain what each document meant in layman's terms. 1000/10, would definitely recommend.
Bethany Morgan E.
SOMERVILLE, AL
June 16, 2026
With Loan Officer Pam Chamness
Eric and his team are always on top of everything and always just a phone call or text away if you have any questions or concerns. I'm extremely happy to have been able to work with Eric and his team and looking forward to continue to work with them in the near future.
Ryan D.
MILWAUKEE, WI
June 16, 2026
With Loan Officer Eric Reed
Jeff, thank you for the excellent news about closing and two days ahead of being two days ahead of our deadline! This experience has truly been exceptional. My compliments to your team, and for the refined experience you have crafted. I will recommend you to everyone without hesitation.
Kenson W.
June 16, 2026
With Branch Manager Jeff Suter – Novus Home Mortgage
NA not a this time
Ryan M.
WINTER PARK, FL
June 16, 2026
With Branch Manager Joe Onofre
Kelly was very helpful in explaining the loan process and was always available to help with any changes or updates that were needed.
Daniel Raymond R.
LEXINGTON, KY
June 16, 2026
With Loan Officer Kelly Cornett
Charles did an amazing job in helping me secure financing for rental properities.
Adlai S.
MC DONALD, OH
June 16, 2026
With Loan Officer Charles Rogers
was simply amazing. From start to finish every step of the way he was there for me from qualifying to a loan to this stressful headache of waiting to close and figuring out how much money I would need to close and getting the help with the grants and the classes that I had to take, it was amazing. I applaud you guys for helping me get through this home loan process someone like me, and I didn't think that I could afford to buy a home you made it manageable and you made it possible for me and I certainly appreciate it. I would definitely recommend you guys if any of my friends were wanting to buy a home because you guys are simply amazing. Thank you again.
Justine L.
WARREN, OH
June 16, 2026
With Area Manager Jesse DeJacimo




