Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13669 reviews
Overall Rating
4.93/5.0 rating based on 13669 reviews
4.93/5.0 rating based on 13669 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,710 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Jason and Lacey made our experience seamless from the start! They were able to obtain the best rate for the purchase of our new home , which after 34 years of being out of that market, was easily navigate with their guidance!.
Joan K.
June 19, 2026
With Regional Manager Jason Wiggins – Novus Home Mortgage
Best loan I've ever done
Kyle R B.
ROSBURG, WA
June 18, 2026
With Branch Manager Tony Rovella
Joe was immensely helpful in our mortgage process, navigating through what could have been difficult paperwork, answering questions and messages promptly and thoroughly and trusting other members of the staff (especially Michelle Kahn) to assist us through the steps of application, approval, and closing. Everything was done so smoothly and quickly that I can't believe we are already in our new home!
Bridgit Ann P.
DELTONA, FL
June 18, 2026
With Branch Manager Joe Onofre
Jordan, Jessica and Terry were all fantastic to work with. They answered my piles of questions with so much patience and positivity! This was our first time purchasing a home, and they made everything so easy and as stress-free as possible. Highly recommend!
Holly K.
MEDFORD, WI
June 18, 2026
With Branch Manager Jordan Leonhard
Tonya and Ronda were both very easy to work with. They answered everything promptly and thoroughly. Would definitely recommend
Jaime C.
LOCKWOOD, NY
June 18, 2026
With Branch Manager Ronda Bouse
Getting our credit score up and finding the right loan company.
Jamie Adams R.
SALISBURY, NC
June 18, 2026
With Sales Manager Terry Whitesell
Terry is super responsive, and that distinguishes him from other professionals. When extra paperwork is needed on a weekend or at night, Terry always responds, a great comfort to buyers.
Esther S H.
SOUTHPORT, NC
June 18, 2026
With Sales Manager Terry Whitesell
Todd Lakey is the absolute best! He went above and beyond to make this process so simple, easy, and stress free for me. My process from start to finish could not have been better.
Evan B G.
Jim Thorpe, PA
June 18, 2026
With Loan Officer Todd Lakey




