Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12957 reviews
Overall Rating
4.93/5.0 rating based on 12957 reviews
4.93/5.0 rating based on 12957 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,978 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Austin was a great loan officer to have . He stayed in contact with me throughout the entire process and helped answer any questions that I had. If I need a loan in the future I will be coming back to Austin.
Matthew Wilson P.
SAGINAW, MI
May 15, 2026
With Loan Officer Austin W. Swift II
Everyone was very kind and professional, would recommend his team to anyone !
Katherine Ann M.
CONCORD, NC
May 15, 2026
With Branch Manager Bruce Lawing
Clear communication!
Jerimiah C.
Lisbon, OH
May 15, 2026
With Loan Officer Nicholas Zajaczkowski
Rebecca was great within the whole process and cannot recommend her more!
Justin K.
NORMAL, IL
May 15, 2026
With Branch Manager Rebecca Stiles Bergquist
Awesome seamless very quick process! explained everything thoroughly. Would recommend them over and over again!
Alexandra M G.
WILDWOOD, MO
May 15, 2026
With Business Development Officer, Senior Mortgage Banker Mark Gorman
thank you for everything
Heidi S.
BEMIDJI, MN
May 15, 2026
With Loan Officer Joseph DeVito
Ronda was very pleasant to work with. Always sweet and got everything done fast! Best experience
Sandy L.
Van Etten, NY
May 15, 2026
With Branch Manager Ronda Bouse
Could not be happier with how smoothly this process was with Terry at our side! He is a miracle worker for sure, I can’t recommend him enough! Highly satisfied first time home buyer here! Thank you Terry!
Andrea Patten .
May 15, 2026
With Sales Manager Terry Whitesell – Novus Home Mortgage
Julie was amazing. She is the best in the business. There is no one better. If you want personalized service to meet your individual needs Julie is the one for you.
Tim Treder .
May 15, 2026
With Regional Manager Julie Zielinski – Novus Home Mortgage




