Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13604 reviews
Overall Rating
4.93/5.0 rating based on 13604 reviews
4.93/5.0 rating based on 13604 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,545 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
To whom it may concern, what made our ex great was the person we were working with. The Novus Team members that supported our lender the transparency, the hands on, the honesty and the kindness from the beginning of the start until we closed. We had days of in person communications, phone, text messages and emails. When I say great; the process, the technology ups and downs. The team was confident and willing. Thank you Novus
Serina C.
MILWAUKEE, WI
June 11, 2026
With Loan Officer Jennifer Van Valzah
Yes, you are very professional, efficient, and speedy in the process. Thank you for all!
Jean – Marie Khonde K.
BLOOMINGTON, IL
June 11, 2026
With Branch Manager Rebecca Stiles Bergquist
My journey and experience with the Novus Mortgage service team, despite all the doubts, have been truly professional, with integrity and transparency. They worked on our behalf as if it were their own mortgage. We are truly happy and grateful to have worked with Brandi and Leslie, a tremendous team and we highly recommends Novus to anyone, whether this is your first home or your last.
Donn L B.
HUNTSVILLE, AL
June 11, 2026
With Area Manager Logan Hoffman
Tessa is amazing!
Sable A M.
Elliston, VA
June 11, 2026
With Loan Officer Tessa Rider
The team was very helpful and addressed my questions clearly.
Gregory T. B.
WARREN, OH
June 11, 2026
With Loan Officer Jonathan Rishel
i've had the pleasure of working with Luke with a few years now, the entire process from buying my first home to refinancing it has been a breeze. all the information i asked for was answered while making everything stress free. recommend him to anyone!
Chandler B.
HENAGAR, AL
June 11, 2026
With Branch Manager Luke Willmon
Terry Made it a great experieence
Lindsay G.
Salisbury, NC
June 11, 2026
With Sales Manager Terry Whitesell
Marco and the team made this refinance process easy to navigaate.
Thomas C.
CAMDENTON, MO
June 11, 2026
With Sales Manager Marco Soriano
The process was quick and Yvette and team were on top of everything. We got a loan done that I though we were going to hahve trouble with and they found a way to get it done!
Brian R.
PUNTA GORDA, FL
June 10, 2026
With Branch Manager Yvette Clermont




