Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12640 reviews
Overall Rating
4.93/5.0 rating based on 12640 reviews
4.93/5.0 rating based on 12640 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,640 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The team was very clear and understanding, letting me know what happens next and so forth. Glad I choose them, Thank you so much Sara and Robert for all their help
Donna M M.
Sharon, PA
April 25, 2026
With Branch Manager Sara Cipriano
Everyone on Jesse's team was fantastic and helped my dream come true!
Melissa V.
Salem, OH
April 25, 2026
With Area Manager Jesse DeJacimo
Brooke was awesome. She went above and beyond; calling us after hours and not resting until she had an answer/explanation for us. I wish I had employees like her.
Anthony N.
DURYEA, PA
April 25, 2026
With Branch Manager Angelo Ambrosecchia
Maria and I contacted each other over almost every little thing that came up and she was extremely helpful during the whole process. Everything was super easy and as fast as possible.
Ryan C.
Glendale, AZ
April 25, 2026
With Loan Officer Maria Klima
I appreciate everybody who contributed their time for me to achieve my goal.
Shawn H.
WARREN, OH
April 25, 2026
With Area Manager Jesse DeJacimo
I want to thanks Angy for bean a Great lender, She was always there at any time that I had a question or concern. she always communicated with Professionalism. She was also transparent about the whole process. She made This process go smooth and took off alot of stress and Anxiety that I was feeling. I will recommend 100 porcent the great work she do and how dedicated she is to provide the best costumer service.
Yendri Mairelis D.
WILKES BARRE, PA
April 25, 2026
With Loan Officer Angeline Ortega
Erin was amazing to work with! We are first time homebuyers so had a lot of questions, she answered and explained every step of the way with us. Made the process way less overwhelming!
Lea M.
LEONARD, TX
April 25, 2026
With Senior Loan Officer Erin Waddell
This was the easiest and most transparent mortgage I ever applied for. Hunter and his team were very communicative all through the process. Highly recommended.
Daniel C C.
Fayetteville, AR
April 25, 2026
With Sales Manager Hunter Gilmore
Julie always responds promptly and is a pleasure to work with.
Theresa Jean H.
CUDAHY, WI
April 25, 2026
With Regional Manager Julie Zielinski




