Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13438 reviews
Overall Rating
4.93/5.0 rating based on 13438 reviews
4.93/5.0 rating based on 13438 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,438 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Jennifer always responded right away to any questions I had. App was easy to use and we always knew what step was next.
Sherry S.
MENOMONEE FALLS, WI
May 29, 2026
With Loan Officer Jennifer Van Valzah
Trace made the whole house buying process seamless! We appreciate all his help
Brooke S.
COTTAGE GROVE, MN
May 29, 2026
With Loan Officer Trace Hawthorne
I have been working with Mr. Patino throughout the process of purchasing my home. During this time, he has been highly professional, courteous, responsible, and communicative. He explained this complex process to me and helped address all my questions. Together with his team, he worked to identify the best approach and most favorable terms—tailored specifically to my financial profile—to secure the most comfortable conditions for me personally. I recommend him without hesitation, as he is always attentive to his work and responds quickly whenever you need to clarify a doubt or require further explanation. Thank you very much.
Leodan P.
May 29, 2026
With Loan Officer Ishmael Patino
It was an absolute pleasure working with Brooke. This was our first time buying a home and she took the time to make sure we understood the entire mortgage process. She always took the time to answer any questions that may come up. I would highly recommend her and her team to anyone looking to buy a home.
Dana G.
May 29, 2026
With Loan Officer: Brooke Hines
I couldn't be happier with my experience with Ms. Brooke Hines ! She were extremely efficient, organized, and kept me in the loop at every milestone. Thanks to her proactive approach, my loan was approved and closed ahead of time. If you need a trustworthy loan officer, look no further. When my situation got complicated, Ms. Hines stepped up. She found creative solutions to my financing challenges and worked tirelessly behind the scenes with the underwriting team. Her expertise, empathy, and persistence are unmatched. Thank you for making my dream home a reality!" ❤️ My wife & I are extremely grateful!
Tyrone P.
May 29, 2026
With Loan Officer: Brooke Hines
Andy is the bets talked to him on May 5 closed the loan on May 22 Had my funds on May 28 with memorial day, not being a business day. Talk about fast somebody know what they're doing.
Antonio R.
BRICK, NJ
May 29, 2026
With Sales Manager Andy Toth
Hunter is amazing to work with , fully transparent and communication is top tier!!
Robert L N.
Mocksville, NC
May 29, 2026
With Sales Manager Hunter Gilmore
Sutton didn't make me feel uncomfortable at all. He has great customer service and he's very transparent. It was a pleasure working with him.
Janniva Elizabeth R.
LITHONIA, GA
May 29, 2026
With Loan Officer Sutton Beckwith
Mr. Tim and his team went above and beyond for my family. He was very detailed at all times and made sure to jump through every obstacle along the way. He never judged our situation instead made a game plan and we took it head on! So thankful for him. 10/10 recommend!
Michael Leeandre S.
Dothan, AL
May 29, 2026
With Branch Manager Tim Watson




