Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12691 reviews
Overall Rating
4.93/5.0 rating based on 12691 reviews
4.93/5.0 rating based on 12691 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,655 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Julie was on top of everything at a moment's notice. She made us feel like we were her only client and she was at our beck and call. After dealing with several other banks over the past year and feeling like we were just another number, it was refreshing to find Julie.
William Kevin J.
WATERTOWN, WI
April 27, 2026
With Regional Manager Julie Zielinski
Hunter was amazing. He went over every question I had and made the process very easy for a first time home buyer!
Madeline M.
Cherryville, NC
April 27, 2026
With Sales Manager Hunter Gilmore
Great service and communication beating other competitor.
Janette M G.
Wesley Chapel, FL
April 27, 2026
With Loan Officer Charity Fernandez
Jennifer was helpful, responsive, and friendly, making the experience of working with her pleasant and uncomplicated.
Allison B.
WHITEFISH BAY, WI
April 27, 2026
With Loan Officer Jennifer Van Valzah
Amazing. Loved working with Zach.
Tarik O.
Camby, IN
April 27, 2026
With Loan Officer Zachary Disinger
Jen made our first time buying a home very easy . Great communication and very knowledgeable
Nicholas V.
FLORENCE, AL
April 27, 2026
With Loan Officer Jen Detulleo
Just went well especially using the telesigning
Maureen H.
Hermitage, PA
April 27, 2026
With Branch Manager Sara Cipriano
He was amazing at communicating with me I never had to wait for a call, he kept me informed at every step.
Linda Sue M.
Newalla, OK
April 26, 2026
With Loan Officer Shivanandha Vasudevan
Ronda was excellent to workwith. She made the entire process streamline and easy.
Judy L M.
Bloomsburg, PA
April 26, 2026
With Branch Manager Ronda Bouse




