Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14780 reviews
Overall Rating
4.93/5.0 rating based on 14780 reviews
4.93/5.0 rating based on 14780 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,780 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
The digital application process with document upload was easy and efficient. I also loved the mobile app with notifications so I got real-time updates and could respond immediately. The app functionality was great, with document delivery and e-signature, making it easy to keep things moving . Also, the staff did a great job answering questions professionally and working with me to take me to the finish line. It was a really good experience.
Gina S.
LAUDERHILL, FL
September 23, 2026
With Branch Manager / Director of TPO Lending Joe Onofre
My wife and I were close to paying off our home. Initially we were very nervous about obtaining a home equity loan. We had heard many stories about people losing their homes because they were unable to make the payments on a loan. Yvette and her team were always available to answer any and all questions concerning the loan process, and believe me there were a lot of questions. During the process it became clear to us that we were in the hands of some great and trustworthy people. My wife and I recently discussed the choice we had made to get a loan and we now believe, with confidence, that we made the right choice. This belief came about by working with Yvette and her team. The Milestone Completed process was a great idea once we learned it existed. We didn't have to make any calls and ask how the loan process was progressing, we simply had to wait for a text and e-mail alert that we had reached another milestone. We would just like to say to everyone involved with our loan, thank you guys for making a very scary process become just another step in achieving our goal.
William T F.
ROCKWALL, TX
September 23, 2026
With Branch Manager Yvette Clermont
We had a wonderful experience working with Eric and will re him to others in the future.
Timothy T.
LANNON, WI
September 23, 2026
With Loan Officer Eric Reed
I just want to thank Shiva and his team for hrlping me walkthrough the steps of purchasing my first home. The process was very smooth and helpful.
Kearra G.
OKLAHOMA CITY, OK
September 23, 2026
With Loan Officer Shivanandha Vasudevan
Third mortgage with Jesse and Novus and highly recommend to anyone.
Brett J M.
GIRARD, OH
September 23, 2026
With Area Manager Jesse DeJacimo
Very smooth and great people to work with.
Allan R P.
VIENNA, OH
September 23, 2026
With Area Manager Jesse DeJacimo
Chris was knowledgeable and explained all of my options in ways I could understand. Once we were rolling the process was quick!
Teela C.
TUTTLE, OK
September 23, 2026
With Area Sales Lead Chris Barnes




