Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13810 reviews
Overall Rating
4.93/5.0 rating based on 13810 reviews
4.93/5.0 rating based on 13810 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,810 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
John was ready to talk to and did amazing answering all of our questions. Always took the time for a phone call to make sure we understood everything..
Heather L S.
GIRARD, OH
July 4, 2026
With Sales Manager John Rudolph
Great response times, always able to explain any questions, friendly team that really seemed to want you to succeed without being pushy
Kirstyn C.
MILFORD, PA
July 4, 2026
With Regional Manager Jason Wiggins
Very good experience. Would use them again
David S.
DURHAM, CT
July 4, 2026
With Branch Manager & Mortgage Consultant Scott Beckwith
David did a fantastic job securing us a loan! He was slways prompt in responding and kept us informed during the entire process.
Marie D.
BOURBONNAIS, IL
July 4, 2026
With Branch Manager David Milton
Don't need too write much here! He has the experience, the time, the effort, and patience. 🙂
Evan Michael L.
YOUNGSTOWN, OH
July 4, 2026
With Area Manager Jesse DeJacimo
is very knowledgeable and easy to work with any questions or concerns we had if he was there for
Ted W.
Bethlehem, PA
July 4, 2026
With Loan Officer Todd Lakey
Constant communication and transparency made this process quick and easy! I have now done 4 loans with you and look forward to more homes soon.
William G.
DUNMORE, PA
July 3, 2026
With Regional Manager Jason Wiggins
Hermila and I are immensely grateful for the help and assistance we received from you Francisco and the entire team in the buying and acquisition process of our new home in Kissimmee Florida, we know that there are other persons that were also involved in the reviewing and approval process, please extend our gratitude to those not mentioned here. Please be sure that we will continue to meet our commitment and responsibilities in all following requirements including payments and compliance with all agreements made. Should there be any communication need, please feel free to contact us at the phones and emails in your files. We continue to be open for any guidance or advice. Thank you once again,
George C.
KISSIMMEE, FL
July 3, 2026
With Loan Officer Francisco Valdes
made it a great experiences when I made a phone call they were returned within the same day. Every question was answered with a great attitude and outstanding customer service. and Lisa were absolutely amazing. Lisa was there for every second every minute at any question or concern I had she answered it immediately and a great detail. Absolutely wonderful customer service from the both of them.
Jennifer J J.
PORTAGE, IN
July 3, 2026
With Branch Manager Thomas Faille




