Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12720 reviews
Overall Rating
4.93/5.0 rating based on 12720 reviews
4.93/5.0 rating based on 12720 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,743 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
After switching our lender over to Novus, Brooke took decisive and prompt action at every step. We are thankful as we would likely have had to back away from the house without her help.
Michael P.
YOUNGSTOWN, OH
April 30, 2026
With Loan Officer Brooke Infante
Thanjs Dede was fabulous
Robert K.
COLUMBUS, OH
April 30, 2026
With Loan Officer Dede Hanka
Mr Onofre, Michelle and extended staff were very helpful in our loan process, answered inquiries and kept us informed about documents required for process. Thank you for all your help!
Gigi K.
April 30, 2026
With Branch Manager Joseph Onofre – Novus Home Mortgage
Very knowledgeable and answered my every
Raphael H.
Chicago, IL
April 30, 2026
With Loan Officer Aaron Hermosillo
This was my first home buying experience– Brooke made sure I understood the entire process explained everything thoroughly if i did have a question she was quick to respond supportive and extremely helpful the entire way . Always professional always knowledgeable always kept in touch always keeping me informed always prompt to do her part! I'd hands down recommend her to anyone in need! She said she would make it happen and now I am a first time homeowner!
April Dee H.
Akron, OH
April 30, 2026
With Loan Officer Brooke Infante
Keith was very attentive in adressing any questions or concerns throughout the entire process and made sure that everything was as streamlined and painless as possible. I would recommend Keith over and over again.
Melissa F.
Amherst, New York
April 30, 2026
With Branch Operations Manager Keith Radonis
Will 100% recommend!
Kristopher S.
Saegertown, PA
April 30, 2026
With Branch Manager Sara Cipriano
was very helpful and communicated well throughout the whole loan process. Overall, it was a great experience working with Terry and Novus mort
Joseph Andrew R.
CONCORD, NC
April 30, 2026
With Sales Manager Terry Whitesell




