Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
8783 reviews
Overall Rating
4.94/5.0 rating based on 8783 reviews
4.94/5.0 rating based on 8783 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
8,783 reviews
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family! KeithKKJKeith
Brett A P.
PLAINVIEW, NY
October 31, 2024
With Branch Operations Manager Keith Radonis
Rachelle was a gem to work with! She was prompt and compassionate, and she went out of her way to help us secure a loan with a couple of unusual circumstances.
Kristen Stocker H.
Winston Salem, NC
February 16, 2026
With Loan Officer Rachelle Killman
Working with Jose has been a great experience, we have been working together since 2019 and he has been a great friend and advisor.
Juan L.
February 16, 2026
With Loan Officer José Brador Jr. – Novus Home Mortgage
Helpful, responsive communication and guidance. It was a painless experience.
Richard Lee K.
Deep Gap, NC
February 16, 2026
With Loan Officer George Linney
The process was very easy and enjoyable for my wife and I
Ernest L D.
Brooksville, FL
February 16, 2026
With Branch Manager Brett Cooker
La mejor experiencia gracias a Dios es haber encontrado personas que me ayudarán hacer realidad mi sueño de tener mi casa y que siempre estaban disponibles en cualquier momento para ayudarnos con los documentos que se nos pedían y muchas gracias de verdad por su confianza en nosotros y otorgar el préstamo Bendiciones
Noemy T.
Brockton, MA
February 16, 2026
With Loan Officer José Brador Jr.
Terry was very forthcoming . Answered all our questions . Process was very fast!
Brittany Ritchie M.
Salisbury, NC
February 16, 2026
With Sales Manager Terry Whitesell
Jocelyn was amazing to work with! She took care of everything and was very professional. Well organized and was there when we need her.
Corey H.
Charlotte, NC
February 16, 2026
With Loan Officer Jocelyn Jackson
Aaron was great!!!!
Nathaniel S.
Mcdonough, GA
February 15, 2026
With Loan Officer Aaron Hermosillo
As first-time home buyers, this was overwhelming. Andrea explained every step, was patient throughout the process. Thank you for everything!
Sierah G.
Menomonee Falls, WI
February 15, 2026
With Loan Officer Andrea Lawler
The process was smooth. Aaron, the agent, was awesome!
Nathaniel S.
February 15, 2026
With Loan Officer:
Tony, is a great guy. Always available for questions, knowledgeable, explains everything through the whole process.
David E.
Crest Hill, IL
February 14, 2026
With Branch Manager Anthony Rovella
The Gilmore team – Jeff, Hunter, Erik, Jessica and I'm sure many more were phenomenal throughout the whole process which ironically kicked off on New Years Day. Thank you all!!
Tiffany Campbell T.
Hilton Head Island, SC
February 14, 2026
With Sales Manager Hunter Gilmore
Tom was absolutely amazing! He ran so many scenarios for me. Helped me with every step and made selling and buying a house so much easier. Once my load made it to the next step Kim had stepped in to help me finish my final steps. She was equally just as amazing helping me with every step and making sure I understood everything financial wise before I made any decision just like Tom. They both fielded countless questions from me. This was a great expierence!
Cody M.
Griffith, IN
February 14, 2026
With Branch Manager Thomas Faille




