Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
9835 reviews
Overall Rating
4.93/5.0 rating based on 9835 reviews
4.93/5.0 rating based on 9835 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
9,835 reviews
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family! KeithKKJKeith
Brett A P.
PLAINVIEW, NY
October 31, 2024
With Branch Operations Manager Keith Radonis
Tom was amazing to work with on several loans. It was easy quick and simplistic. We closed on schedule or before on all. He's a great person and true asset to any custome.
Zachary H.
Cedar Lake, IN
February 24, 2026
With Loan Officer Thomas Slick
She made the process straightforward and made it easy to understand and was willing to answer any question that I had
Joshua Kevin P.
Lexington, NC
February 24, 2026
With Loan Officer: Blaire Laudermilk
Thank you for guiding us on each step of our home buying process with superior customer service.
Wade A.
Lebanon, PA
February 24, 2026
With Branch Manager Ronda Bouse
Tom and his associates are great!
Xavier C J.
Hammond, IN
February 24, 2026
With Branch Manager Thomas Faille
Great team!
Richard Weston S.
Buck Hill Falls, PA
February 24, 2026
With Regional Manager Jason Wiggins
Given that our exisiting l0oan was in the process of being transfered to Valon, Julie and Jessica Nowak, guided us through the entire refinancing process with patience and reassurance that everything would work out in a timely way. It did, and I am grateful.
Gregory R F.
Wauwatosa, WI
February 24, 2026
With Regional Manager Julie Zielinski
Jason and his team were professional and expedition with all the may many documents.
Margaret Denuel S.
Buck Hill Falls, PA
February 24, 2026
With Regional Manager Jason Wiggins
Working with my loan officer was truly an amazing experience from start to finish. As a first-time homebuyer, I had so many questions and concerns, but they were patient, knowledgeable, and always quick to respond. They explained every step of the process clearly and made sure I understood my options, which gave me so much peace of mind. What really stood out was their professionalism and dedication. They kept everything moving smoothly, communicated consistently, and made what could have been a stressful process feel manageable and organized. I always felt supported and confident that I was in good hands. I’m so grateful for their hard work in helping me close on my home and would absolutely recommend them to anyone looking for a reliable and trustworthy loan officer.
Greisy J.
Nanticoke, PA
February 24, 2026
With Loan Officer Angeline Ortega
Thanks for the guidance and suppoprt along the way. The house is awesome and we are very excited. I would refer Terry to anyone looking to purchase a home!
Kevin Lee B.
Lexington, NC
February 24, 2026
With Sales Manager Terry Whitesell
Bill and his team went beyond the call to close my loan for the second time! They are the best of the best.
Cynthia Lee C.
Barboursville, VA
February 24, 2026
With Branch Manager Bill Bader
From the initial phone call, Hunter was transparent and thorough. He answered all questions and never made me feel like I was bothering him. He kept me up to date through every single detail with the process and made my experience as a first time homeowner great. I would highly recommend him to anyone and will continue to work with him in the futire.
Chasity S.
Charlotte, NC
February 24, 2026
With Sales Manager Hunter Gilmore
Answered all our questions promptly. Very seamless.
Jessica Anne G.
Concord, NC
February 24, 2026
With Sales Manager Terry Whitesell




