Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14407 reviews
Overall Rating
4.93/5.0 rating based on 14407 reviews
4.93/5.0 rating based on 14407 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,407 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Courtney and her team were a pleasure to work with. They definitely made the process alot easier. Thank you all
James Douglas M.
Cottonwood, AL
August 19, 2026
With Branch Manager Courtney Love
Sherry is a awesome lady! She most definitely went above and beyond to answer questions we had, including taking her own personal time to have a chat with us about some questions we had. If the world had a bunch of Sherry's it would truly be a more kickass place!
Jeffrey Prince K.
OWENS CROSS ROADS, AL
August 19, 2026
With Loan Officer Sherry Dougherty
Everyone was friendly, professional, and welcoming. The service was efficient, and I felt valued and well taken care of throughout the experience.
Rebecca U.
MANTUA, OH
August 19, 2026
With Loan Officer Rebekah Page
Sara was incredibly knowledgable on the different grant and assistance programs available to me. The initial call was very direct and transparent. There were a few times throughout the process where communication could have been improved, but overall I would recommend Sara to anyone looking for a lender; especially if you are looking at non-standard loans.
Cody A K.
Pittsburgh, PA
August 19, 2026
With Branch Manager Sara Cipriano
Luke was easy to work with and kept me informed of the progress.
William O.
SCOTTSBORO, AL
August 19, 2026
With Branch Manager Luke Willmon
The whole process was as smooth as could be! Amber was very helpful making it as easy as possible!
Jarett Brady S.
TUSCALOOSA, AL
August 19, 2026
With Loan Officer Amber O'Rear
For the situation I was dealing with there were times he had to wait for me to call back. Chris is very understanding and professional and very nice.
Cathy C M.
DUNCAN, OK
August 19, 2026
With Area Sales Lead Chris Barnes
Terry worked with us very well and we are please with the new purchase our home. His patience and guidance is greatly appreciated. Thank you Terry and Novus Home Mortgage!
Beau E.
HICKORY, NC
August 19, 2026
With Sales Manager Terry Whitesell
Extremely helpful and fast with helping me through the process.
Gregory S R.
WARREN, OH
August 19, 2026
With Area Manager Jesse DeJacimo




