Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14118 reviews
Overall Rating
4.93/5.0 rating based on 14118 reviews
4.93/5.0 rating based on 14118 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,118 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Walked me through about everything I needed to have and it was great es since I was first time h buyer
Dalton W.
Linwood, NC
July 31, 2026
With Sales Manager Terry Whitesell
Blaire was fantastic from beginning to end! Her team was helpful and super responsive. Susan talked me off the edge of a roof once or twice and Kristy was on point with making sure all of our docs were in order. Awesome team and great experienc!! A+++
William Michael S.
GREENSBORO, NC
July 31, 2026
With Loan Officer: Blaire Laudermilk
Pam was amazing and really helped calm my nerves and explain the process. This was my first time buying a house by myself and I was very intimidated to begin. She made it very easy!
Jennifer B.
HUNTSVILLE, AL
July 31, 2026
With Loan Officer Pam Chamness
He made the process as easy as could be. And everything was done in a very timely manner. Would use him again and refer him to anyone looking to get a loan.
Anthony J M.
Lake Havasu City, AZ
July 31, 2026
With Branch Manager Craig Warner
Charity was wonderfu! She never made me feel like a burden and answered my questions quickly at all hours of the day. She made this process so much more painless and without her I don't know if I would have closed. Charity is the best!
Andres Etienne L.
MELBOURNE, FL
July 31, 2026
With Loan Officer Charity Fernandez
We had a great experience with Rebecca and would highly recommend her to anyone! She listened to our concerns, and explained the whole process ro to us! She was always there whenever we had questions. Thank you Rebecca!
Allysen B.
BLOOMINGTON, IL
July 31, 2026
With Branch Manager Rebecca Stiles Bergquist
Austin has been wonderful to work with. Throughout the entire process he has been very communicative and informative, but not annoyingly so. If we had any questions we would just send him a email or a text and he would respond in a reasonable amount of time. Sometimes right away! This is our first home purchase, so I don’t have anything to compare it to, but Austin made it very easy. We are very pleased with his professionalism and easy going attitude. If you want to feel like you’re in good hands, because you will be, I definitely recommend his services to anyone buying a home.
Rorey T G.
MADISON, WI
July 31, 2026
With Loan Officer Austin Quartullo
The fast and professional service.
Maria Cesaria D.
CHICAGO, IL
July 31, 2026
With Loan Officer Cody Hoffman
It was great working with Eric. The process was clearly laid out. Everything was easy to follow and uploading documents was simple.
Cedric K.
MILWAUKEE, WI
July 31, 2026
With Loan Officer Eric Reed




