Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14190 reviews
Overall Rating
4.93/5.0 rating based on 14190 reviews
4.93/5.0 rating based on 14190 reviews
Real Stories from Real Owners
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
I would recommend Mr. Robert Lewis to anyone who is ready to buy a home. Highly professional, caring and sincere. I really could tell a whole story on this process. He provided the words of encouragement that I needed. I will be forever thankful to Mr. Lewis. I did not expect this process to be as smooth as it was. I wish I could have given him more than the five stars offered here.
Amonica G.
August 4, 2026
With Loan Officer Robert Lewis
The team was very available for all our questions. They made the whole process very clear and simple.some one was always available to answer any questions we had. No matter when we would call after hours or weekends some one would always answer our call they were simply amazing thru out the entire proces. Hats off to the amazing team.
Katherine P.
WINDER, GA
August 4, 2026
With Loan Officer Sutton Beckwith
Andy worked with us on every step of our loan. Answered all of our questions in a very timely manner and was always available to us. Excellent job all the way around.
Jeffery David K.
BROWNSBURG, IN
August 4, 2026
With Division Manager Andrew Mears
Jesse Mutarelli was absolutely outstanding from start to finish. He made what could have been a stressful home-buying process feel smooth, organized, and surprisingly easy. Every question we had was answered quickly and thoroughly, and he always took the time to explain our options so we felt confident every step of the way. His communication was exceptional. He kept us informed throughout the entire process and was always available whenever we needed him. We truly felt like he had our best interests in mind and went above and beyond to ensure everything stayed on track. Jesse’s professionalism, knowledge, attention to detail, and dedication exceeded every expectation we had. We couldn’t be happier with the service he provided and are incredibly grateful for everything he did to help us purchase our home. We would recommend Jesse without hesitation to anyone looking for a knowledgeable, trustworthy, and genuinely caring loan officer. He turned what can often be a stressful experience into an exciting one, and we can’t thank him enough.
Travis Oglesbee .
August 4, 2026
With Loan Officer My City Lending: Jesse Mutarelli
Jesse Mutarelli was absolutely outstanding from start to finish. He made what could have been a stressful home-buying process feel smooth, organized, and surprisingly easy. Every question we had was answered quickly and thoroughly, and he always took the time to explain our options so we felt confident every step of the way. His communication was exceptional. He kept us informed throughout the entire process and was always available whenever we needed him. We truly felt like he had our best interests in mind and went above and beyond to ensure everything stayed on track. Jesse’s professionalism, knowledge, attention to detail, and dedication exceeded every expectation we had. We couldn’t be happier with the service he provided and are incredibly grateful for everything he did to help us purchase our home. We would recommend Jesse without hesitation to anyone looking for a knowledgeable, trustworthy, and genuinely caring loan officer. He turned what can often be a stressful experience into an exciting one, and we can’t thank him enough.
Travis O.
PALMERTON, PA
August 4, 2026
With Loan Officer Jesse Mutarelli
With this being a major purchase, it was a relief to find someone knowledgeable and sympathetic to our needs.
Lisa E.
HUNTSVILLE, AL
August 4, 2026
With Loan Officer Chris Hoehn
Everyone from Tom to the rest of the staff was phenomenal! They work efficiently and are so helpful and personable. They stayed on top of everything. Cannot thank them enough. GREAT TEAM!
Charles Franklin P.
BOERNE, TX
August 4, 2026
With Branch Manager Thomas Faille
He explained everything and made it easy to understand
Edward John L.
BUTTE, MT
August 4, 2026
With Branch Manager Bill McLeod
