Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14271 reviews
Overall Rating
4.93/5.0 rating based on 14271 reviews
4.93/5.0 rating based on 14271 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,166 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Quick and pretty simple
Danielle F.
WYALUSING, PA
August 7, 2026
With Branch Manager Ronda Bouse
Brian does a great job explaining everything to you in full detail. And he will always get back to you fast
Ian R.
VIENNA, OH
August 7, 2026
With Loan Officer Brian Hiner
Was great working with Tony and his team
Thomas O.
BOLINGBROOK, IL
August 7, 2026
With Branch Manager Tony Rovella
Austin was great. He helped answer my questions and inquires quickly and replied very timely. I loved the active communication, it truly made the experience hundred of times better. I highly recommend the team and again Austin was great!
Brandon L T.
MADISON, WI
August 7, 2026
With Loan Officer Austin Quartullo
Just an excellent group of people to do business with
Randall E.
WYALUSING, PA
August 7, 2026
With Branch Manager Ronda Bouse
Answered every question I had, even when I asked 5 follow up questions. Great customer service.
Dylan W.
PEKIN, IL
August 6, 2026
With Branch Manager Rebecca Stiles Bergquist
Going through the home-buying process for the first time, not knowing how things worked or what to expect, the NOVUS Team made everything seamless and enjoyable. I appreciate the clear communication throughout. Having an experienced and highly competent team behind me set my mind at ease. All communication was clear and professional, and I never sensed any unease or burden when asking many questions, both simple and complicated. Even after closing, the team still encouraged me to ask any questions as I got settled into my first home. Ryndie was amazing and kind — I got to see all the places I requested, and she tackled every issue and question with ease and competence. Thank you, Team NOVUS!!
Ross L.
UNIVERSITY PARK, FL
August 6, 2026
With Branch Manager Yvette Clermont
ive never meet a group of individuals more willing to help you and answer all of your questions , even when they may seem silly! Great experience!!!
Ashton Elizabeth E.
STATESVILLE, NC
August 6, 2026
With Loan Officer: Blaire Laudermilk
Kayla was absolutely wonderful to work with throughout our home‑buying process. As first‑time buyers, my husband and I had countless questions, and she never once made us feel silly for asking. She was incredibly responsive, explained everything in a way we could easily understand, and guided us through each step with patience and clarity. Beyond the mortgage details, Kayla supported us through the emotions and fears that come with buying a home. She helped calm our anxiety, reassured us when things felt overwhelming, and made the entire experience feel manageable. We always felt we were in the best hands and confident that she secured the best deal for our situation. We’re so grateful for her expertise, kindness, and dedication. Highly recommend Kayla to any buyers looking for someone who truly cares.
Nichole Skinner .
August 6, 2026
With Loan Officer Kayla Tarabay – Novus Home Mortgage




