Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12789 reviews
Overall Rating
4.93/5.0 rating based on 12789 reviews
4.93/5.0 rating based on 12789 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,816 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
I’ve had the pleasure of knowing and working with Sara now for almost 2years, and she has single handily saved my clients from ROTTEN deals with hard work and dedication! She really does ride in on a unicorn I swear! She and her team gets……it……done every single time! I can’t believe it took me this long to write a review! Thx for everything 😊
Maryc B.
May 9, 2026
With Branch Manager Sara Cipriano – Novus Home Mortgage
Very easy and reassuring experience.
Caleb T.
NEW BERLIN, WI
May 8, 2026
With Loan Officer Jennifer Van Valzah
John made this experience very easy for me and informative. John took his time explalining to me and along the way answered all of my questions to the extent of even answering questions I haven't even thought about but would have down the road. 10/10 experience and appreciate John for all of the help!
Mark J R.
Youngstown, OH
May 8, 2026
With Sales Manager John Rudolph
Ashley and her team were very responsive and patient with me during this process! Making everything run smooth for me as a first time home owner.
Hayden Johnson .
May 8, 2026
With Area Manager Logan Hoffman
Ashley and her team were very responsive and very patient with me as a first time home buyer!
Christopher Hayden J.
MADISON, AL
May 8, 2026
With Loan Officer Ashley Hoehn
Great communication
Layla B.
LONGWOOD, FL
May 8, 2026
With Branch Manager Joe Onofre
Working with Angie and team at Novus felt like working with family. They treated me with respect, were transparent with me and kept me informed throughout the whole process.
Sonia Del Carmen A.
Catasauqua, PA
May 8, 2026
With Loan Officer Angeline Ortega
No additional comments
Morgan R B.
WALDO, WI
May 8, 2026
With Sales Manager Chuck Miller
Cody and his team were incredibly kind, friendly, professional, and welcoming. They kept me informed at every step, explaining each part of the process of becoming a first-time homeowner with patience and clarity. Their excellent communication made me feel at ease and confident throughout. I truly appreciated their support and care. Thank you so much, Cody & Colin! ❤️
Angel Marie P.
Calumet City, IL
May 8, 2026
With Loan Officer Cody Hoffman




