Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13945 reviews
Overall Rating
4.93/5.0 rating based on 13945 reviews
4.93/5.0 rating based on 13945 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,870 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Jeff took over a pre-approval from a former co-worker. He stepped up to the plate and made it a seamless transition. Not only did he assume our account, he lead us to a realtor to facilitate the buying process of our current home, which was being sold by owner, thereby removing a huge amount of stress for my wife and I, as we were moving into Tennessee from Washington State
Jamey A.
FINGER, TN
July 12, 2026
With Branch Manager Jeff Suter
Charles and his team were wonderful to work with!! They were quick in answering any questions we had, and being first time home buyers we had a ton of questions. It didn't matter what time of the day it was Charles always replied back promptly!! Would definitely recommend them to my family and friends. Thank you again for everything!!
Andrew B.
West Farmington, OH
July 12, 2026
With Loan Officer Charles Rogers
Very responsive and helpful, also the mortgage team worked well together which made tasks quick to process.
Ethan S.
HUNTSVILLE, AL
July 12, 2026
With Loan Officer Jen Detulleo
Everything went good
Richard K F.
WARREN, OH
July 12, 2026
With Area Manager Jesse DeJacimo
I appreciate the updates everytime something new was needed or updated. I also appreciate most everytime I called someone answerer or called me back right away. Buying a hime is an enormous undertaking sometimes doubts slup in or concerns but I was always pu at ease. And all my questions were answered on a professional manner. Thank you. I would be happy to refer you to anyone who needs home loan. Thank you again. God Bless
Abraham E.
MARY ESTHER, FL
July 12, 2026
With Branch Manager Chris Galli
Charles and his team were absolutely wonderful to work with!! Would recommend them to anyone!!
Ant B.
July 12, 2026
With Loan Officer:
Scott was very helpful at helping me navigate unforseen obstacles that occured very close to the closing date. Scott and his team were very effective at processing the loan documents with the rapidly approaching deadline.
Adam T.
Wausau, WI
July 11, 2026
With Sales Manager Scott Estlund
por rapidas y facil soluciones en todo.
Albania Altagracia C.
WILKES BARRE, PA
July 11, 2026
With Loan Officer Angeline Ortega
Thanks Chuck
Nathaniel B M.
WAUWATOSA, WI
July 11, 2026
With Sales Manager Chuck Miller




