Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12775 reviews
Overall Rating
4.93/5.0 rating based on 12775 reviews
4.93/5.0 rating based on 12775 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,784 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Tony and Stacey at Novus Home Mortgage were incredible to work with from start to finish. They provided consistent support throughout the entire process and put in the effort to make sure everything moved forward smoothly. They were always available, quick to respond, and made what can be a stressful experience feel much more manageable. I’d absolutely recommend them to anyone looking for a reliable and responsive mortgage team.
Stephanie L.
May 7, 2026
With Branch Manager Tony Rovella, Loan Officer
Everything went as planned
Heath Lance L.
Bangor, PA
May 6, 2026
With Loan Officer Todd Lakey
Thank you Tom and the team for helping us through this entire proces. The Novus app is wonderful and so easy to work with. Thank you for everything once again!
Roji S.
KNOX, IN
May 6, 2026
With Branch Manager Thomas Faille
Eric was very helpful and answered all of our questions quickly.
Rebecca Lynn H.
RICHMOND, KY
May 6, 2026
With Loan Officer Eric Kimble
Andy and his team did an excellent job. They worked with me and accommodated me with my unique situation. Purchasing my first home is a huge step in life and a big deal! I am Grateful for Andy and Novus!!
James Patrick C.
INDIANAPOLIS, IN
May 6, 2026
With Division Manager Andrew Mears
Jesse is a pleasure to work with
Jacqueline A B.
HUDSON, OH
May 6, 2026
With Area Manager Jesse DeJacimo
When people do their expected jobs , I don't normally fill out these surveys. But Sherry done an exceptional Job, beyond what we expecte, always had an answer and always a solution to our situatio. Would most definitely recommend her to anyone need a home mortgage. If everyone done their job as well as her the world wouldn't have any rough edges at all.
Frank G.
Athens, AL
May 6, 2026
With Loan Officer Sherry Dougherty
The communications from Timmy, he always made sure we understood what was happening.
Michael D H.
Crown Point, IN
May 6, 2026
With Loan Officer Timothy Yanahan
Eric made everything easy. Very knowledgable and would be happy to work with him in the future.
Philip Christopher H.
RICHMOND, KY
May 6, 2026
With Loan Officer Eric Kimble




