Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14565 reviews
Overall Rating
4.93/5.0 rating based on 14565 reviews
4.93/5.0 rating based on 14565 reviews
Real Stories from Real Owners
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Easy to communicate with, friendly , Charles was just overall a great guy to deal with would highly recommend him!!
Daniel D W.
West Farmington, OH
August 31, 2026
With Loan Officer Charles Rogers
They were very helpful with everything i needed and never left me alone in process
Richard Dariel M.
YOUNGSTOWN, OH
August 31, 2026
With Loan Officer David Vasquez
very professional, seems to have thorough understanding and knowledge in her industry. Pleasure to work with.
Jerrold T.
SAINT LOUIS, MO
August 31, 2026
With Loan Officer Karen Singleton
It was easy and uploading docs was effective and efficient
Jamie L D.
AUBURNDALE, WI
August 31, 2026
With Branch Manager Jordan Leonhard
I honestly cannot say enough about my experience with this company. As a single mom, making financial decisions that affect my family and our future carries a lot of weight. This was my second time working with this company for a refinance, and I came back to them because of the trust and confidence they had already earned from me. This most recent refinance meant so much more than simply changing a loan. It was about creating stability, breathing room, and a healthier financial future for my family during a time when we needed it most. They were also able to beat a competitor’s offer, which made the decision to work with them again an easy one. Throughout the process, I felt like I was treated as a person and not just another loan number. The communication, patience, professionalism, and genuine effort to find the best possible outcome made an incredibly stressful situation feel manageable. I always felt that my best interests and my family’s future were being considered. As a single mother, having someone help you navigate such a major financial decision with honesty and care is something I don’t take for granted. This refinance gave me something that is difficult to put a price on: peace of mind. It gave me the ability to move forward with more confidence and create greater financial stability for my family. I am incredibly grateful that I chose to come back to this company for a second time. They didn’t just help me refinance my home — they helped me take an important step toward a more secure and healthy future for my family. Some experiences are simply transactions. This was not one of them. This experience genuinely made an impact on my life, and I would recommend this company to anyone looking for a lender who truly listens, works for their clients, and goes the extra mile when it matters most.
Celine D.
GERMANTOWN, WI
August 31, 2026
With Loan Officer Jake Schoemann
best experience I have ever had buying a home!
Shaun L.
Mooresville, NC
August 31, 2026
With Sales Manager Hunter Gilmore
Teresa was vary helpfull answering questions and was always quick to respond any time of day
Ryan E.
PINE RIVER, WI
August 31, 2026
With Branch Manager Teresa Nelson
Neda did a fantastic job. She was super quick to get back to me on any of my questions and really just made this whole process so smoothly! Grateful to have worked with Neda and will be recommending Neda to others who are looking to buy a home!
Jon K.
INDIANAPOLIS, IN
August 30, 2026
With Loan Officer Neda Ward
she was there for every moment from start to
Sandra Lee H.
Sharpsville, PA
August 30, 2026
With Branch Manager Sara Cipriano
