Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14416 reviews
Overall Rating
4.93/5.0 rating based on 14416 reviews
4.93/5.0 rating based on 14416 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,416 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Marlon was very helpful and understanding he gave clear answers and helped were help was needed it was a long process and Marlon stuck it out his communication was top tier and he even went above his roll as a lender and became my advocate. Very thankful for Marlon through this process
Marqueze B.
August 20, 2026
With Loan Officer Marlon Mitchell II
Terry was highly recommended by my realtor after Veterans United stopped communicating with me period. Terry came in and provided solutions and help, beyond anything I could have expected. He was as readily available as he possibly could be, willing to help me understand things I had no idea about and was understanding to my situation. I would highly recommend anyone looking to buy a house and needing a great lender to go through Terry. You are a rock star good Sir.
Stefan Alexander B.
EDEN, NC
August 20, 2026
With Sales Manager Terry Whitesell
Great people to work with. Easy to work with. App was nice also.
Anthony N.
NEWTON FALLS, OH
August 20, 2026
With Area Manager Jesse DeJacimo
Jennifer is the Best, keep coming back !
Kurt S.
MILWAUKEE, WI
August 20, 2026
With Loan Officer Jennifer Van Valzah
Thank you Nick for resolve my questions and be attentive with my process
Nikolas Orlando R.
Forest City, PA
August 20, 2026
With Loan Officer Nicolas Sosa
Any questions or concerns were answered quickly which made the whole process so much more stress free.
Caleb W.
BEAVER FALLS, PA
August 20, 2026
With Branch Manager Chris Galli
Tim has been a great help and very selfless in our home journey, I would suggest him to anyone in search.
Mariah K.
La Plume, PA
August 20, 2026
With Loan Officer Timothy Hoban
nothing bad to say, answered every question i had before i even had them. the best!
Osiel A.
EAST CHICAGO, IN
August 20, 2026
With Branch Manager Thomas Faille
They were there for me every step of the way
Cheryl A D.
Farrell, PA
August 20, 2026
With Branch Manager Sara Cipriano




