Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14130 reviews
Overall Rating
4.93/5.0 rating based on 14130 reviews
4.93/5.0 rating based on 14130 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,130 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Answered every question I had, even when I asked 5 follow up questions. Great customer service.
Dylan W.
PEKIN, IL
August 6, 2026
With Branch Manager Rebecca Stiles Bergquist
Going through the home-buying process for the first time, not knowing how things worked or what to expect, the NOVUS Team made everything seamless and enjoyable. I appreciate the clear communication throughout. Having an experienced and highly competent team behind me set my mind at ease. All communication was clear and professional, and I never sensed any unease or burden when asking many questions, both simple and complicated. Even after closing, the team still encouraged me to ask any questions as I got settled into my first home. Ryndie was amazing and kind — I got to see all the places I requested, and she tackled every issue and question with ease and competence. Thank you, Team NOVUS!!
Ross L.
UNIVERSITY PARK, FL
August 6, 2026
With Branch Manager Yvette Clermont
ive never meet a group of individuals more willing to help you and answer all of your questions , even when they may seem silly! Great experience!!!
Ashton Elizabeth E.
STATESVILLE, NC
August 6, 2026
With Loan Officer: Blaire Laudermilk
Brian was more than helpful and even educated me on the down payment assistance program, as well as the payoff options. This helped lower my monthly bills enough to make everything possible. I couldn't be more grateful for all of his & Ashley's help!
Dylan M.
BROWNSBORO, TX
August 6, 2026
With Loan Officer Brian Bailey
Karl was very responsive with any questions or concerns I had. He was informative and took the time to explain everything in detail. He was a pleasure to work with.
Kelsey N.
SHELBY, NC
August 6, 2026
With Regional Sales Manager Karl Hoeferlin
Hunter and team we absolutely fantastic. Super transparent and extra quick to respond. This team was top notch.
Jamie R.
Waxhaw, NC
August 6, 2026
With Sales Manager Hunter Gilmore
The great knowledge and making every aspect of the transaction go well.
Victor H N.
STAUNTON, VA
August 6, 2026
With Branch Manager Bill Bader
I had an outstanding experience using my VA loan with this mortgage company. From the very beginning, the entire team made the process easy to understand and took the time to answer every question I had. They were incredibly knowledgeable about VA loans and guided me through each step with professionalism and patience. Communication was excellent throughout the entire process. I was always kept informed, and they worked hard to ensure everything stayed on track for a smooth and timely closing. I truly felt like they had my best interests in mind and made buying my home a stress-free experience. I highly recommend this company to any veteran or anyone looking for a mortgage lender that is honest, responsive, and genuinely cares about its clients. Thank you for making my dream of homeownership a reality!
Ruben C.
PLEASANT PRAIRIE, WI
August 6, 2026
With Loan Officer Eric Reed
It was great! It was easy to understand and Mary was very thorough and was prompt in her responses
Michael D.
HOMEWOOD, AL
August 6, 2026
With Loan Officer Mary Lawrence




