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headshot of Thomas Faille, wearing a white shirt

Thomas Faille

Branch Manager
NMLS #543277
5.0 Rating (162 Reviews on Experience.com)

Crown Point Branch
200 S West St
Crown Point, IN 46307

CUSTOMERS Come First

Whether you dream about purchasing your first home, or third, we are here to help your homeownership dream become a reality—which is why we’ve made buying a home easier than ever with our leading-edge technology, alleviating piles of traditional paperwork.

When you work with Novus Home Mortgage, you can close on your home simply faster with our digital mortgage application process. 

Why Homebuyers Love Working with NOVUS

Buying or refinancing a home is a big decision. You deserve straight answers. No jargon. No guesswork. You get clear explanations, real guidance, and consistent updates from pre-approval through closing.

Your goals, budget, and timeline are unique, so your mortgage should be too. Whether you are exploring:

• Conventional financing
• FHA (Federal Housing Administration) loans
• VA (Department of Veterans Affairs) loans
• USDA (United States Department of Agriculture) loans
• Investment property loans
• Second home loans
• Construction loans
• And more!

We help you compare your options and choose a loan that fits your life.

You should never feel like just another name on a list. With Novus, you get a loan officer who truly listens, cares about your goals, and guides you through every step with clarity and support. We blend personal care with smart technology to make your experience easier long after the closing table.

Learn how to Buy Your First Home

Buying a home is a big step — and I’m here to make it easier. I’ll walk you through your options, answer your questions, and help you find the right loan to fit your life and goals.

Our Services

Younger woman in her new home

Home Purchase Loans

Expert guidance through the home buying process
Young family with children in new home

Refinancing Options

Solutions to lower your interest rate or monthly payments
Younger couple starting out in first home

Personalized Consultations

One-on-one meetings to discuss your financial goals
Family outside just sold new home

Loan Program Guidance

Detailed explanations of different loan programs available

In Our Community

Our work doesn’t stop at helping families buy homes—we’re committed to strengthening the places we live and work. From sponsoring youth programs to supporting local charities, we’re proud to give back to our community.

Younger couple in new home with plants

Proudly Giving Back

We volunteer, sponsor local events, and support programs that strengthen our community.
Older couple walking into new home

Local Food Drives

We partner with local food banks to fight hunger, sponsoring community drives that help families in need.
Couple enjoying move-in day in new home

Youth Sports Sponsorships

We’re proud to support local youth sports programs, helping kids build teamwork, confidence, and lifelong skills both on and off the field.

Estimate your mortgage

See estimated monthly payments based on your loan details. Compare scenarios to find what best fits your budget.

$

5%

1%

5%

0%

$
$

$1421

Monthly Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Monthly PMI $0

$

5%

1%

5%

$
$

$1421

Monthly FHA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Up-Front MIP (1.75%)$0

Monthly Mortgage Insurance $0

$

0%

5%

1%

$
$

$1421

Monthly VA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Purchase Price $1421

VA Funding Fee $1421

Amount Financed $1421

$
$
$
$
$
%

You can afford up to

$

Monthly Payment $

Principal & Interest $

Tax $

Insurance $

$
%
months
$
%
months
$

Refinancing could save you

$/month

New monthly payment $

Refinance fees $

Lifetime Savings $

Steps to Easy Home Buying with Novus

Buying a home is a major milestone. You deserve a path to homeownership that feels clear and supported at every step. The Novus Path brings together experienced loan officers, innovative technology, and industry-leading knowledge in both traditional and Non-Qualified Mortgage (Non-QM) lending.

Younger woman in her new home

Get Pre-Approved

A Novus pre-approval gives you a clear idea of what you can afford, helps you understand your loan options, and strengthens your offer when it is time to make a move.
Unboxing and move in day

Explore Your Loan Options

From conventional, FHA, VA, and USDA loans to Non-QM, jumbo financing, and down payment assistance programs, we help you compare options and choose the one that fits your goals.
Younger couple starting out in first home

Find the Right Home

With your pre-approval in hand, you and your real estate agent can focus on homes that match your budget and priorities. Your loan officer stays connected throughout your search to answer questions and offer guidance.
New couple in home during move in day

Apply and Submit Documents

Our technology makes it easy to apply, upload documents, and see what’s next. Your loan officer will walk you through exactly what is needed and help you stay organized to keep your application on track.
First time homebuyer with my new home sign

Processing and Underwriting

Our team reviews your file, verifies your information, and prepares your loan for underwriting. Underwriting is the step where a loan expert reviews your financial details to make sure everything meets the guidelines for your loan. We keep you updated throughout the process and let you know if anything else is needed to keep your loan moving.
Family outside just sold new home

Closing, Getting Your Keys, And Beyond

Once your loan is cleared to close, you’ll sign your final documents and celebrate becoming a homeowner. Your Novus loan officer is here for you long after closing, whether you need answers, updates, or help with future financing.

Real Stories from Real Owners

Tom and his team are great! They made the refinancing process so easy and efficient. They are quick and throughout regarding document collection and answered all of my (many!) questions promptly. They even sent a closer to our house to execute the final claing documents so we didnt have to paxk up our toddler!
Madison T M.
CHESTERTON, IN
July 23, 2026
Working with Tom was an absolute pleasure. He is highly knowledgeable, professional, and incredibly efficient. He kept me informed throughout the entire loan process, ensuring everything moved forward without a hitch so I could close on time. Thank you, Tom and his team!, for their outstanding support and dedication!
Christina S.
MERRILLVILLE, IN
July 14, 2026
Very thorough and thoughtful
Chase M F.
CHESTERTON, IN
July 10, 2026
made it a great experiences when I made a phone call they were returned within the same day. Every question was answered with a great attitude and outstanding customer service. and Lisa were absolutely amazing. Lisa was there for every second every minute at any question or concern I had she answered it immediately and a great detail. Absolutely wonderful customer service from the both of them.
Jennifer J J.
PORTAGE, IN
July 3, 2026
Tom and Lisa from the mortgage team made buying a home in a different state very easy stress-free anytime I called they either answer the phone or return my calls Within the same day with the answers to the questions that I had their customer service is outstanding recommend this Lending team to everyone
Jennifer
July 3, 2026
The team worked hand in hand with us through a challenging 2 months of trying to find a home and get closing finished. They worked tirelessly to get us into our new home as quickly as possible and were fantastic at communicating needs.
Jonathan W.
CROWN POINT, IN
June 13, 2026
An amazing team of dedicated individuals who want nothing more than to help people get into a home they will be happy with!
Jonathan W.
June 13, 2026
Professional, knowledgable and efficient from start to finish! Tom and his team were amazing!
Leah L.
ORLAND PARK, IL
June 9, 2026
Tom and his team were amazing from start to finish. They were so very helpful, professional, knowledgeable and efficient!
Leah L.
June 9, 2026
Everything went well
Jill M J.
DEMOTTE, IN
June 7, 2026
Novus was a great lender to work with. They were there to answer questions and provide assistance everywhere I needed. I would highly reccommend using them.
August D.
VALPARAISO, IN
May 27, 2026
I’ve used Mr. Faille and his team of experts twice now and I must say, without hesitation, it’s the best mortgage service I’ve ever experienced. Professional, prompt, and caring. I will always use the Faille team for any future mortgage needs.
Michael B.
May 26, 2026
Tom took the time to ensure that I understood everything that I questions on. His team was also great to work with as well!
Zachary R S.
PORTAGE, IN
May 19, 2026
Knowing we could ask any questions and we would always be answered and everyone was so kind and willing to explain things especially with us being first time home buyers
Clarissa D.
PLANO, IL
May 18, 2026
Very professional, easy to communicate with, and very knowledgable.
Quentin L C.
HAMMOND, IN
May 16, 2026
Very professional and they will walk you through the process so you don't feel overwhelmed.
Que S.
May 16, 2026