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headshot of Thomas Faille, wearing a white shirt

Thomas Faille

Branch Manager
NMLS #543277
5.0 Rating (178 Reviews on Experience.com)

Crown Point Branch
200 S West St
Crown Point, IN 46307

CUSTOMERS Come First

Whether you dream about purchasing your first home, or third, we are here to help your homeownership dream become a reality—which is why we’ve made buying a home easier than ever with our leading-edge technology, alleviating piles of traditional paperwork.

When you work with Novus Home Mortgage, you can close on your home simply faster with our digital mortgage application process. 

Why Homebuyers Love Working with NOVUS

Buying or refinancing a home is a big decision. You deserve straight answers. No jargon. No guesswork. You get clear explanations, real guidance, and consistent updates from pre-approval through closing.

Your goals, budget, and timeline are unique, so your mortgage should be too. Whether you are exploring:

• Conventional financing
• FHA (Federal Housing Administration) loans
• VA (Department of Veterans Affairs) loans
• USDA (United States Department of Agriculture) loans
• Investment property loans
• Second home loans
• Construction loans
• And more!

We help you compare your options and choose a loan that fits your life.

You should never feel like just another name on a list. With Novus, you get a loan officer who truly listens, cares about your goals, and guides you through every step with clarity and support. We blend personal care with smart technology to make your experience easier long after the closing table.

Learn how to Buy Your First Home

Buying a home is a big step — and I’m here to make it easier. I’ll walk you through your options, answer your questions, and help you find the right loan to fit your life and goals.

Our Services

Younger woman in her new home

Home Purchase Loans

Expert guidance through the home buying process
Young family with children in new home

Refinancing Options

Solutions to lower your interest rate or monthly payments
Younger couple starting out in first home

Personalized Consultations

One-on-one meetings to discuss your financial goals
Family outside just sold new home

Loan Program Guidance

Detailed explanations of different loan programs available

In Our Community

Our work doesn’t stop at helping families buy homes—we’re committed to strengthening the places we live and work. From sponsoring youth programs to supporting local charities, we’re proud to give back to our community.

Younger couple in new home with plants

Proudly Giving Back

We volunteer, sponsor local events, and support programs that strengthen our community.
Older couple walking into new home

Local Food Drives

We partner with local food banks to fight hunger, sponsoring community drives that help families in need.
Couple enjoying move-in day in new home

Youth Sports Sponsorships

We’re proud to support local youth sports programs, helping kids build teamwork, confidence, and lifelong skills both on and off the field.

Estimate your mortgage

See estimated monthly payments based on your loan details. Compare scenarios to find what best fits your budget.

$

5%

1%

5%

0%

$
$

$1421

Monthly Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Monthly PMI $0

$

5%

1%

5%

$
$

$1421

Monthly FHA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Up-Front MIP (1.75%)$0

Monthly Mortgage Insurance $0

$

0%

5%

1%

$
$

$1421

Monthly VA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Purchase Price $1421

VA Funding Fee $1421

Amount Financed $1421

$
$
$
$
$
%

You can afford up to

$

Monthly Payment $

Principal & Interest $

Tax $

Insurance $

$
%
months
$
%
months
$

Refinancing could save you

$/month

New monthly payment $

Refinance fees $

Lifetime Savings $

Steps to Easy Home Buying with Novus

Buying a home is a major milestone. You deserve a path to homeownership that feels clear and supported at every step. The Novus Path brings together experienced loan officers, innovative technology, and industry-leading knowledge in both traditional and Non-Qualified Mortgage (Non-QM) lending.

Younger woman in her new home

Get Pre-Approved

A Novus pre-approval gives you a clear idea of what you can afford, helps you understand your loan options, and strengthens your offer when it is time to make a move.
Unboxing and move in day

Explore Your Loan Options

From conventional, FHA, VA, and USDA loans to Non-QM, jumbo financing, and down payment assistance programs, we help you compare options and choose the one that fits your goals.
Younger couple starting out in first home

Find the Right Home

With your pre-approval in hand, you and your real estate agent can focus on homes that match your budget and priorities. Your loan officer stays connected throughout your search to answer questions and offer guidance.
New couple in home during move in day

Apply and Submit Documents

Our technology makes it easy to apply, upload documents, and see what’s next. Your loan officer will walk you through exactly what is needed and help you stay organized to keep your application on track.
First time homebuyer with my new home sign

Processing and Underwriting

Our team reviews your file, verifies your information, and prepares your loan for underwriting. Underwriting is the step where a loan expert reviews your financial details to make sure everything meets the guidelines for your loan. We keep you updated throughout the process and let you know if anything else is needed to keep your loan moving.
Family outside just sold new home

Closing, Getting Your Keys, And Beyond

Once your loan is cleared to close, you’ll sign your final documents and celebrate becoming a homeowner. Your Novus loan officer is here for you long after closing, whether you need answers, updates, or help with future financing.

Real Stories from Real Owners

Tom & his Team were very helpful. I received a call back the same day I left a message. The Faille Team is professional and made the daunting task of purchasing a home easier.
Annette S.
BURNS HARBOR, IN
September 5, 2026
Efficient, transparent, easy, and friendly
Tantra A P.
VALPARAISO, IN
September 4, 2026
Everyone was very polite and very informative on anything I asked. All calls were answered, or called back immediately with the information that was needed. Lisa was amazing and so helpful getting all information that was needed. I thank everyone that was involved, and would recommend the team to anyone. Thank you for your service.
Ralph E F.
LOWELL, IN
August 28, 2026
nothing bad to say, answered every question i had before i even had them. the best!
Osiel A.
EAST CHICAGO, IN
August 20, 2026
Kim and Tom we're thr were the besr best team i could've asked for this this was my first home purchase and they made the process smooth and were very understanding to every opstical that was thrown our way ! Thank you for helping us with our forever home !
Destinie Renee M.
EAST CHICAGO, IN
August 20, 2026
Thomas and his team had to move quickly and efficiently to help us close on time. They worked late and I feel like moved mountains to ensure we were able to get our dream home. The necessity to move quickly was not due to his team, but from another lender who almost made us lose our dream home. I can't thank all of them enough for making this happen for us!
Michael S.
LA PORTE, IN
August 16, 2026
Tom and his team are phenomenal! They were all super helpful and quick to help and answer questions. They made my first home buying experience a breeze!
Brad B.
DYER, IN
August 13, 2026
ely helpful and got everything done in a timely manner. We wanted to close a little sooner than planned and they were able to make it happen. We were very pleased!
Nancy B.
PORTAGE, IN
August 5, 2026
Thanks for making everything go smoothly
David S B.
PORTAGE, IN
August 5, 2026
We cannot express our gratitude enough for everything the Faille Team did to help us as we looked for our next home. They were always on top of everything and went out of their way to make sure we were informed every step of the way. We have bought many homes over the years and the Faille Team is the best by far. Don't hesitate to use this awesome company.
Holleybery S.
August 5, 2026
Everyone from Tom to the rest of the staff was phenomenal! They work efficiently and are so helpful and personable. They stayed on top of everything. Cannot thank them enough. GREAT TEAM!
Charles Franklin P.
BOERNE, TX
August 4, 2026
We can't say enough about Tom, Lisa, and Kim his team! This was the easiest process with buying a house that we have experienced. They explain everything, only ask for paperwork they actually need, know the right time to lock you in, and free re-fi for life. Tom is so knowledgeable about the whole process and any questions you could possibly have. Even came to our closing to congratulate us. They don't make them like this anymore. Customer service is modeled after Tom and his team. I highly suggest if you want to buy a house use them as your lender! Thank you again !
Trisha C.
July 31, 2026
Its always a pleasure working with the team
Doris D A.
HOBART, IN
July 30, 2026
This was my first time going through this process. A lot of it I didnt quite understand, but Tom and his team had no problem explaining what something meant and guiding me through the process. They are always kind and complete things in a timely matter. I am very fortunate to have gotten such a good team.
Amy Christine K.
LA PORTE, IN
July 30, 2026
One word sums it all up “AWESOME”
Doris A.
July 30, 2026
Everything went smoothly and in a timely manner.
Daniel P.
VALPARAISO, IN
July 27, 2026