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Frank Rubalcava

Senior Loan Officer
NMLS #183680

Dallas Branch
17250 Dallas Parkway
Dallas, TX 75248

CUSTOMERS Come First

Whether you dream about purchasing your first home, or third, we are here to help your homeownership dream become a reality—which is why we’ve made buying a home easier than ever with our leading-edge technology, alleviating piles of traditional paperwork.

When you work with Novus Home Mortgage, you can close on your home simply faster with our digital mortgage application process. 

Why Homebuyers Love Working with NOVUS

Buying or refinancing a home is a big decision. You deserve straight answers. No jargon. No guesswork. You get clear explanations, real guidance, and consistent updates from pre-approval through closing.

Your goals, budget, and timeline are unique, so your mortgage should be too. Whether you are exploring:

• Conventional financing
• FHA (Federal Housing Administration) loans
• VA (Department of Veterans Affairs) loans
• USDA (United States Department of Agriculture) loans
• Investment property loans
• Second home loans
• Construction loans
• And more!

We help you compare your options and choose a loan that fits your life.

You should never feel like just another name on a list. With Novus, you get a loan officer who truly listens, cares about your goals, and guides you through every step with clarity and support. We blend personal care with smart technology to make your experience easier long after the closing table.

Learn how to Buy Your First Home

Buying a home is a big step — and I’m here to make it easier. I’ll walk you through your options, answer your questions, and help you find the right loan to fit your life and goals.

Our Services

Younger woman in her new home

Home Purchase Loans

Expert guidance through the home buying process
Young family with children in new home

Refinancing Options

Solutions to lower your interest rate or monthly payments
Younger couple starting out in first home

Personalized Consultations

One-on-one meetings to discuss your financial goals
Family outside just sold new home

Loan Program Guidance

Detailed explanations of different loan programs available

In Our Community

Our work doesn’t stop at helping families buy homes—we’re committed to strengthening the places we live and work. From sponsoring youth programs to supporting local charities, we’re proud to give back to our community.

Younger couple in new home with plants

Proudly Giving Back

We volunteer, sponsor local events, and support programs that strengthen our community.
Older couple walking into new home

Local Food Drives

We partner with local food banks to fight hunger, sponsoring community drives that help families in need.
Couple enjoying move-in day in new home

Youth Sports Sponsorships

We’re proud to support local youth sports programs, helping kids build teamwork, confidence, and lifelong skills both on and off the field.

Estimate your mortgage

See estimated monthly payments based on your loan details. Compare scenarios to find what best fits your budget.

$

5%

1%

5%

0%

$
$

$1421

Monthly Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Monthly PMI $0

$

5%

1%

5%

$
$

$1421

Monthly FHA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Up-Front MIP (1.75%)$0

Monthly Mortgage Insurance $0

$

0%

5%

1%

$
$

$1421

Monthly VA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Purchase Price $1421

VA Funding Fee $1421

Amount Financed $1421

$
$
$
$
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%

You can afford up to

$

Monthly Payment $

Principal & Interest $

Tax $

Insurance $

$
%
months
$
%
months
$

Refinancing could save you

$/month

New monthly payment $

Refinance fees $

Lifetime Savings $

Steps to Easy Home Buying with Novus

Buying a home is a major milestone. You deserve a path to homeownership that feels clear and supported at every step. The Novus Path brings together experienced loan officers, innovative technology, and industry-leading knowledge in both traditional and Non-Qualified Mortgage (Non-QM) lending.

Younger woman in her new home

Get Pre-Approved

A Novus pre-approval gives you a clear idea of what you can afford, helps you understand your loan options, and strengthens your offer when it is time to make a move.
Unboxing and move in day

Explore Your Loan Options

From conventional, FHA, VA, and USDA loans to Non-QM, jumbo financing, and down payment assistance programs, we help you compare options and choose the one that fits your goals.
Younger couple starting out in first home

Find the Right Home

With your pre-approval in hand, you and your real estate agent can focus on homes that match your budget and priorities. Your loan officer stays connected throughout your search to answer questions and offer guidance.
New couple in home during move in day

Apply and Submit Documents

Our technology makes it easy to apply, upload documents, and see what’s next. Your loan officer will walk you through exactly what is needed and help you stay organized to keep your application on track.
First time homebuyer with my new home sign

Processing and Underwriting

Our team reviews your file, verifies your information, and prepares your loan for underwriting. Underwriting is the step where a loan expert reviews your financial details to make sure everything meets the guidelines for your loan. We keep you updated throughout the process and let you know if anything else is needed to keep your loan moving.
Family outside just sold new home

Closing, Getting Your Keys, And Beyond

Once your loan is cleared to close, you’ll sign your final documents and celebrate becoming a homeowner. Your Novus loan officer is here for you long after closing, whether you need answers, updates, or help with future financing.

Real Stories from Real Owners

Frank was a great help he would answer all our questions and was available when we needed him. He made the process very simple we really appreciate him.
Tamara Ailen M.
Dallas, TX
January 5, 2026
Frank did everything correctly. He disclosed all the information we needed in order to choose our lender.
Jorge J C.
Fate, TX
December 20, 2025
I had a great experience. I am so grateful and the customer servic was awesome.
Clarissa Inez Y.
Hebbronville, TX
December 16, 2025
Frank muy buen trato y comunicación
Agustin M.
Laredo, TX
December 11, 2025
Frank and his team was amazing. Always available to answer questions. Was able to get everything done to secure closing. Would recommend to anyone and a huge plus he speak Spanish to help with any translating.
Jazminm194
Corsicana, TX
February 28, 2025
Frank and his team was extremely helpful with our mortgage. He even took some of his weekend boating time to ensure I was able to get the paperwork signed in my short time off.
Hankball55
Sierra Vista, AZ
September 27, 2022
Frank and his team provided excellent service. They helped make this refinance process go as smooth as possible. They were available to answer any questions.
Cterrazas74
Laredo, TX
June 1, 2021
Frank make me feel secure to work and he was on top of the line providing the assistance that I needed. I received the best of the service and an excellent APR!!! I reduced 11 years to my mortgage payment. Thank you Frank and BOE 🙂
Connie
Laredo, TX
May 24, 2021
FRANK GAVE ME AND MY FAMILY THE BEST SERVICE WE COULD POSSIBLY ASK FOR WE WILL RECOMMEND HIM TO ALL OF OUR FRIENDS AND FAMILY. ANY QUESTIONS OR CONCERNS WE HAD HE ALWAYS WENT ABOVE AN BEYOND TO ANSWER THEM HE MADE THE PROCCESS VERY EASY FOR US. HE WA ALWAYS AVAILABLE NO MATTER EHAT TIMEOF DAY OR NIGHT AND HAD EBERYTHING DONE IN A TIMELY MANNER
Lizzy Silverdiva
Laredo, TX
March 29, 2021
I have had the pleasure to do business with Frank and his team several times and he never disappoints. He is excellent and very knowledgeable at what he does, he is willing to educate you and takes the time to answer all your questions as a client. His team works fast and all transactions are smooth and stress-free. As his client, I always felt supported and guided every step of the way. Thanks to him I was able to purchase a beautiful two-story home as a single mother which had been a challenge until I worked with him. He also assisted in refinancing my home loan. I am truly grateful for all his support in helping me to fulfill my dreams and I have nothing left to say other than I highly recommend him!
Karen Picazo
Laredo, TX
March 29, 2021
Frank is a guy that you can trust and that you can trust to get the job done. He and his team (Deb..detailed and communicates the process like a pro) are really second to none. I've referred multiple people to Frank and will continue to do so. Bottom line he is a good guy that you can trust…not just in the mortgage industry, but in life as well
Shane D Smith
Frisco, TX
January 4, 2021
Frank was very informative and made our home-buying process run as smoothly as possible. All questions were answered and his staff was very helpful as well. I would highly recommend.
Ivette Lope21
Laredo, TX
December 21, 2020
FRANK GAVE ME AND MY FAMILY THE BEST SERVICE WE COULD POSSIBLY ASK FOR WE WILL RECOMMEND HIM TO ALL OF OUR FRIENDS AND FAMILY. ANY QUESTIONS OR CONCERNS WE HAD HE ALWAYS WENT ABOVE AN BEYOND TO ANSWER THEM HE MADE THE PROCCESS SMOOTH AND EFFICIENT HE HELPED US GET THE BEST PRICE. FRANK HAS EXCELLENT CUSTOMER SERVICE. WE WERE ALWAYS ABLE TO REACH HIM AT ANY TIME WITH ANY QUESTIONS WE HAD !
Luis Garza
Houston, TX
November 27, 2020
Working with Mr. Frank Rubalcava was was pleasant & informative. He explains the process clearly and is very straight forward. He made my entire process relaxed. It was a pleasure to work with him and his staff. Thank you for your patience as well as treating us like people rather than just home loan customers. I will always and have highly recommend Mr. F Rubalcava.
Ms. M. Mancha
Laredo, TX
November 23, 2020
This is our first time being homeowners, and I can say that Frank and his team were so knowledgeable and helpful. They guided us through everything and helped us with what best fitted us. They made our loan process seem so easy and was so fast. I would definitely recommend anyone who is buying a home to go with frank and his team’!! After having some trouble with another bank, Frank and his team helped us so much, I cannot thank them enough!!
Veronica R7
Laredo, TX
October 2, 2020
Frank and team members are extremely knowledgeable and helpful. They made our experience of purchasing a home a pleasant one. Frank has outstanding customer service. He was available and easy to be reached when any questions or concerns had arised within our loan process. Thank you Frank and team for taking this journey with us and making it smooth ride. Cynthia Martinez
Cmtz97
Laredo, TX
October 31, 2019