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headshot of James Thom, wearing a blue suit with a black shirt

James Thom

Loan Officer
NMLS #2118704
4.9 Rating (146 Reviews on Experience.com)

Warren Branch
9139 E Market St
Warren, OH 44484

CUSTOMERS Come First

Whether you dream about purchasing your first home, or third, we are here to help your homeownership dream become a reality—which is why we’ve made buying a home easier than ever with our leading-edge technology, alleviating piles of traditional paperwork.

When you work with Novus Home Mortgage, you can close on your home simply faster with our digital mortgage application process. 

Why Homebuyers Love Working with NOVUS

Buying or refinancing a home is a big decision. You deserve straight answers. No jargon. No guesswork. You get clear explanations, real guidance, and consistent updates from pre-approval through closing.

Your goals, budget, and timeline are unique, so your mortgage should be too. Whether you are exploring:

• Conventional financing
• FHA (Federal Housing Administration) loans
• VA (Department of Veterans Affairs) loans
• USDA (United States Department of Agriculture) loans
• Investment property loans
• Second home loans
• Construction loans
• And more!

We help you compare your options and choose a loan that fits your life.

You should never feel like just another name on a list. With Novus, you get a loan officer who truly listens, cares about your goals, and guides you through every step with clarity and support. We blend personal care with smart technology to make your experience easier long after the closing table.

Learn how to Buy Your First Home

Buying a home is a big step — and I’m here to make it easier. I’ll walk you through your options, answer your questions, and help you find the right loan to fit your life and goals.

Our Services

Younger woman in her new home

Home Purchase Loans

Expert guidance through the home buying process
Young family with children in new home

Refinancing Options

Solutions to lower your interest rate or monthly payments
Younger couple starting out in first home

Personalized Consultations

One-on-one meetings to discuss your financial goals
Family outside just sold new home

Loan Program Guidance

Detailed explanations of different loan programs available

In Our Community

Our work doesn’t stop at helping families buy homes—we’re committed to strengthening the places we live and work. From sponsoring youth programs to supporting local charities, we’re proud to give back to our community.

Younger couple in new home with plants

Proudly Giving Back

We volunteer, sponsor local events, and support programs that strengthen our community.
Older couple walking into new home

Local Food Drives

We partner with local food banks to fight hunger, sponsoring community drives that help families in need.
Couple enjoying move-in day in new home

Youth Sports Sponsorships

We’re proud to support local youth sports programs, helping kids build teamwork, confidence, and lifelong skills both on and off the field.

Estimate your mortgage

See estimated monthly payments based on your loan details. Compare scenarios to find what best fits your budget.

$

5%

1%

5%

0%

$
$

$1421

Monthly Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Monthly PMI $0

$

5%

1%

5%

$
$

$1421

Monthly FHA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Up-Front MIP (1.75%)$0

Monthly Mortgage Insurance $0

$

0%

5%

1%

$
$

$1421

Monthly VA Payment

Principal & Interest $1421

Monthly Taxes $1421

Monthly HOA $1421

Monthly Insurance $1421

Purchase Price $1421

VA Funding Fee $1421

Amount Financed $1421

$
$
$
$
$
%

You can afford up to

$

Monthly Payment $

Principal & Interest $

Tax $

Insurance $

$
%
months
$
%
months
$

Refinancing could save you

$/month

New monthly payment $

Refinance fees $

Lifetime Savings $

Steps to Easy Home Buying with Novus

Buying a home is a major milestone. You deserve a path to homeownership that feels clear and supported at every step. The Novus Path brings together experienced loan officers, innovative technology, and industry-leading knowledge in both traditional and Non-Qualified Mortgage (Non-QM) lending.

Younger woman in her new home

Get Pre-Approved

A Novus pre-approval gives you a clear idea of what you can afford, helps you understand your loan options, and strengthens your offer when it is time to make a move.
Unboxing and move in day

Explore Your Loan Options

From conventional, FHA, VA, and USDA loans to Non-QM, jumbo financing, and down payment assistance programs, we help you compare options and choose the one that fits your goals.
Younger couple starting out in first home

Find the Right Home

With your pre-approval in hand, you and your real estate agent can focus on homes that match your budget and priorities. Your loan officer stays connected throughout your search to answer questions and offer guidance.
New couple in home during move in day

Apply and Submit Documents

Our technology makes it easy to apply, upload documents, and see what’s next. Your loan officer will walk you through exactly what is needed and help you stay organized to keep your application on track.
First time homebuyer with my new home sign

Processing and Underwriting

Our team reviews your file, verifies your information, and prepares your loan for underwriting. Underwriting is the step where a loan expert reviews your financial details to make sure everything meets the guidelines for your loan. We keep you updated throughout the process and let you know if anything else is needed to keep your loan moving.
Family outside just sold new home

Closing, Getting Your Keys, And Beyond

Once your loan is cleared to close, you’ll sign your final documents and celebrate becoming a homeowner. Your Novus loan officer is here for you long after closing, whether you need answers, updates, or help with future financing.

Real Stories from Real Owners

I highly recommend James. He assists in making the process smooth and stress free. His knowledge and patience and the time he takes to explain the process has made my first time home buyers much more comfortable in the process. He is always available to answer any questions.
A Google User .
December 29, 2024
I highly recommend James. He assists in making the process smooth and stress free. His knowledge and patience and the time he takes to explain the process has made my first time home buyers much more comfortable in the process. He is always available to answer any questions.
A Google User .
December 29, 2024
I had a very good experience! They were very attentive and available for my needs and concerns! Thanks James!
Dom Fortune .
December 3, 2024
I had a very good experience! They were very attentive and available for my needs and concerns! Thanks James!
Dom Fortune .
December 3, 2024
James was great to work with and made the process seamless!
Dianne Chantiles .
September 30, 2024
James was great to work with and made the process seamless!
Dianne Chantiles .
September 30, 2024
I recently worked with James Thom of Fairway Mortgage. He helped my buyers buy their dream home. He was a partner throughout the process. He communicated promptly and was transparent with the lending process. His has in-depth knowledge of the market. His commitment to my clients was par excellence! He kept my buyer and me informed and made sure the process was painless and not stressful. As a team we got the best deal for my buyers – as in favorable terms, excellent rate, and an electronic close so my buyers were done in less than 30 minutes at the closing table. I look forward working with him again because he gives such good service, finds solutions and very pleasant to work with. I highly recommend James Thom for a smooth, stress free loan process. He cares about his clients and is a team player .
Chandrika Shah .
September 9, 2024
I recently worked with James Thom of Fairway Mortgage. He helped my buyers buy their dream home. He was a partner throughout the process. He communicated promptly and was transparent with the lending process. His has in-depth knowledge of the market. His commitment to my clients was par excellence! He kept my buyer and me informed and made sure the process was painless and not stressful. As a team we got the best deal for my buyers – as in favorable terms, excellent rate, and an electronic close so my buyers were done in less than 30 minutes at the closing table. I look forward working with him again because he gives such good service, finds solutions and very pleasant to work with. I highly recommend James Thom for a smooth, stress free loan process. He cares about his clients and is a team player .
Chandrika Shah .
September 9, 2024
James was available for us on the call. He explained all the concepts about the loan and the mortgage very well. Extremely interactive.
Siddhant Satish K.
Canton, MA
August 9, 2024
Nate and his crew did a fantastic job! They walked me through the entire process and were very professional and efficient. I highly recommend them to anyone. I'm so glad I found them. Thank you, Nate and team, for everything!
Eitamar Da Silveira Junior .
August 9, 2024
Nate and his crew did a fantastic job! They walked me through the entire process and were very professional and efficient. I highly recommend them to anyone. I'm so glad I found them. Thank you, Nate and team, for everything!
Eitamar Da Silveira Junior .
August 9, 2024
James was helpful and very patient with us, thanks again!!!
Dave Sonkin .
June 10, 2024
James was helpful and very patient with us, thanks again!!!
Dave Sonkin .
June 10, 2024
Helpful, easy process that is typically very stressful. We had a ton of questions and learned a lot. I will definitely be recommending to anyone I know who needs a mortgage. Thanks!
David S.
North Attleboro, MA
June 10, 2024
James is the real deal. He understands his processes and always looking for new ways to grow and bring buyers benefits and make impacts in the mortgage world. Working with him is always a pleasure and my clients are always satisfied with the level of care they given. He goes above and beyond, understands his products at a deep level, can mitigate issues before they arise and very solutions based. Coming from a Realtor, that means a lot as there are so many lenders who are not willing to work nights and weekends and in the trenches with us for his clients. He definitely does. Can’t go wrong with James Thom!
Catherine Morris .
March 18, 2024
James is the real deal. He understands his processes and always looking for new ways to grow and bring buyers benefits and make impacts in the mortgage world. Working with him is always a pleasure and my clients are always satisfied with the level of care they given. He goes above and beyond, understands his products at a deep level, can mitigate issues before they arise and very solutions based. Coming from a Realtor, that means a lot as there are so many lenders who are not willing to work nights and weekends and in the trenches with us for his clients. He definitely does. Can’t go wrong with James Thom!
Catherine Morris .
March 18, 2024